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Location Ground floor bedrooms looking out at car park had no privacy. Cars were parked outside window. Need net curtain to give some degree of privacy when in bedroom.
Free use of spa and very good breakfasts. friendly staff. a little hard to get to and from it.
The hotel was clean, comfortable and affordable. Location, food, staff, spa facility
rooms are very big and comfortable. Beautiful view, excellent buffet breakfast! everyting was perfect!
plenty of room for all guests paying extra for room safe
The Spa and the staff there----excellent.The Hotel itself was very pleasant and the Manager also --"on the ball" as are all Corkonians!!! I thought that the breakfast was of inferior quality.Dinner not much better The wedding reception was top class in every way --perhaps that was due to the organizers--the bride and groom . The Hotel Chefs can do it properly when its put up to them-- the food was marvelous!
For me it was very relaxing, however that was more to do with the company that the hotel. The hotel has not met its potential.
We loved the layout and facilities, the private beach, the variety of outdoor seating/hideaways. Room was excellent and we especially appreciated the variable controls on the air con, enabling it to be used all night w/o sleep being disturbed. It was very crowded in the restaurant, leaving us seaching for staff and occasioanlly seating.
Great staff - very helpful and professional. Enjoyed the service a lot! Facilities are in good condition, you can get most of what you need for your holiday at the hotel. Rooms are decent and pleasant to stay at. Breakfast is good. Bus stop is 5 mins from the hotel. We were upgraded to the better room with panoramic view and a bottle of wine with fruits were waiting for us. Can definitely recommend! be ready for the bar to close at 11-11.30pm with no other options around; if you plan to explore Malta using public transportation - that can be time consuming and last bus leaves to the hotel at 6-9pm.
The setting, the room, the spa, the view, the decor Using my laptop for Internet (in room 244 with full signal and in the lobby) was very frustrating indeed. User name and password did not work, - in fact charges were reversed. Most of the foreign staff were stressed out and were unable to give the service with a "smile".
Location is really very good. I don´t know how other people and their experiences, but this is NOT 4star rated hotel...
Central location and friendly staff. The rooms are in need of redecoration. On the second day the lift did not work.
Good price, value for money. A/c was a blessing after walking around in heat all day. Location was good, close to busses and tours, shopping/eating. Tv didn't work well.
Hotel was located in tourist area. Nice resturants nearby. Hotel breakfast was good and inexpensive. A bit noisey in the mornings (believe some renovation work was underway). Air conditioning inside room was weak.
poor air-con, this has been an issue for the past three years!
Lobby Late night noise - and wake up call did not come as requested.
Nothing about the Hotel. Maybe the location Dirty room. Smell of smoke from cigaretts all the time. Aircon not working. The room looked nothing like the pictures. Smelly beds. I stayed in a lot of hotels around the world. And this for sure cant be a 4 star hotel maybe 2star. I booked a 4 star hotel with booking.com two weeks ago in Valencia that was exellent.
Well located and excellent value for off season rate Could do with a refurb - listed as 4 star in reality 3 star
The staff was really kind none
the most thing i liked about the hotel is its location which is close to the cafes and the shoping area the size of the room,it is very small.the AC was not cooling
The location was okay and the view from the rooftop was nice. The hotel is not clean at all and you have to pay for every service, in the offer I booked the wifi was for free but when we arrived there we had to pay for the wifi. Also we ordered a plate and a fork for the room and we had to pay 2 euros for that! It was really not a nice experience at all.
Only the H2O scuba diving center in the hotel. The room was very humid, very noisy. You can hear the music of the nearby hotel all night long. The management of the hotel had also "privatised" the pool area for a party without informing the hotel guests, so that we were obliged to get very loud music very late at night. Breakfast absoltutely disgusting ! Not recommended at all.
The breakfast is definitely not what you expect in a 4 star hotel
The hote location. Reception staff do not handle customer concerns efficiently always. Houskeeping and maintenance staff are not efficient. services ( TV channels, restaurants use, and breakfast are poor).
The dining room was too small for the amount of people staying
Very little The facilities were not available, air con not working, the hotel room was dirty etc etc
indoor pool I had the impression that there will be wifi in the rooms aswell at least that what i had read before i went. Wi fi was only in the main areas, which i did not even bother to check i am not sure.
overall pleasant atmosphere and good facilities (spa with fitness and whirlpool). also a bit of distance from the hussle of the melliaha beach. The food was excellent. Sometimes in peak hour during the breakfast or dinner it was hard to find a clean table or when seated, staff came only after a while... However it did not happen always. The only thing is there is not much places to go in the evenings. There is not a busy promenade or something, so just hotel premises are for your use. It is however very nice place to stay when you seek quiet private holidays
Big Breakfast - peaceful place
good I had to pay 15Euro deposit for 3 towels!!
Nice indoor swimming pool and jacuzzi included in the rate of the hotel. The hotel is in a good position near the ferry terminal to Gozo and Comino but isolated from the city centre or other evening entertainment.