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The suite was very spacious, comfortable and very nicely furnished. The dinning area was inviting and easy to maneuver. The entire staff, from registration, to buffet bar to housekeeping was friendly, accommodating and always smiling. It was a pleasure to stay here. If the opportunity should arise to return to the Maitland/Orlando area again, I would definitely return to Homewood Suites. Nothing.
Hotel was clean, great location, breakfast was good and the staff was very polite.
I reserved a room one week before an important business event and received email confirmations through Kayak and Homewood Suites. When I arrived to check in the night before, I learned that the manager had overbooked and had given away my room for the night. No phone call, no email, no warning at all. I have never been more disgusted with a hotel's business practices. I strongly recommend against booking with this hotel if you expect reliability or honesty. Truly disgusting.
The staff was very friendly I was shocked when they charged for internet access, most places these days offer free internet.
all was well, we were treated with the utmost respect and courtesy, room was cleaner than clean, good location, comfortable beds
Irish pub - drinks and food were great. Pool area was gorgeous! I wish we'd had time to check it out. Bed was not very comfortable - perhaps it's time to replace. Check in desk only had one staff member, and three guests were checking in before us, so we stood for quite awhile waiting to check in.
They charge for internet! Who does that?
The hotel was clean and beautiful; the staff was very friendly and helpful. Our room was near where, I think, the garbage was collected and it was very loud during the one night. Also, Wi-Fi was only available in the lobby and not in the rooms which was very inconvenient. Almost all other hotels offer Wi-Fi throughout their hotel.
The bed was amazingly comfy. Water pressure in shower was poor.
If you get a chance- definitely get the club room. It give you access to a members only location with fresh coffee and food in the morning, plus appetizers in the evening. It's a great place to relax, watch tv, and get your mind right for the next day. The personnel working in the club room were amazing, especially Lillian! Great hostess; coming by saying hi and seeing if there was anything I needed, making normal casual conversation. The next time I have a choice to pick- I'm picking Sheraton and asking if they have have a similar club room at the location.
The hotel was beautiful and new. The rooms were large and beds comfortable. The location was great, close to where we needed to be and easy to get in and out of. Breakfast buffet was delicious and the service was excellent. Check in was quick and efficient. Did not get to take advantage of the pool because the weather was rainy but we will come back to this hotel.
As always, very wonderful stay Nothing