çok merkezi ,temiz ,fiyatı uygun bir otel yeri çok güzel her yere çok kolay ulaşım sağlıyor.
Otel sonderece merkezi bir yerde. Yürüyerek bütün şehir merkezini dolaşabilirsiniz. Tek bayan olarakta hiç bir sorun yok!! Hemen ana caddelerden birinin üzerinede olduğu için, sabah erken saatlerden itibaren biraz gürültü oluyor.
Merkezi konum, fiyat / kalite oranı Kahvaltı için daha makul fiyatlar istenebilir.
The room was lovely and in a good central location. The restaurant/bar area were badly run. The staff were not well trained and the services were chaotic, especially at breakfast. We also tried to eat an evening meal there as well, and waited an hour for a course. Then the food arrived barely cooked. Other guests made formal complaints to management but it didn't improve. The rest of the hotel was very good.
Located right at the centre. Helpful staff. Nice room and bathroom. The main street is very noise, evening time especially; a better soundproof windows would be a great help.
Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again. Restaurant closed during middle of day. Rooftop lounge closed during my stay.
I loved staying in De Las Letras. The staff was wonderful. Ana was very helpful with her restaurant recommendations and she doing reservations for us. She also recommended a nice outlet stores and they picked us at the hotel and brought us back at no cost. The stay was wonderful.
The location was ideal. We took the option of DLs room which offered a jacuzzi and terrace however, the room was smaller than expected for the price.The use of poetry was personal and we liked the use of natural flooring to give a modern contemporary feel. The reception area didnt do justice to the hotel.The breakfast was overpriced for what was offered.
Apart from the obvious location, the feeling and the decoration of the room and the size of the bathroom were both great. It is a hotel with high standards. The spa/fitness room was under refurbishment during our stay, so we couldn't use the facilities.
The desk personnel were very courteous, helpful and attentive. The rooms were comfortable and clean. The room we had was on Grand Via and it was exceedingly noisy all night.
The staff were very helpfull and the cleanliness of the hotel was excellent The lighting in the room could be a bit better but not a major problem
Location, Design, Bar Staff, Bathrooms, Room Size Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.
The rooms were spacious and comfortable, especially when compared against other standard rooms typically found in European Hotels. Cool, more modern decor, in a romantically old but well-restored building. Lobby is small and off-putting as a first impression- makes you nervous the hotel won't be nice; when in reality the rooms and lounge are quite nice and fun!
lovely style and comfort, great location. no breakfast
Staff was friendly, helpful and spoke English. Website led us to believe there was an exercise room with sauna and hot tub. However these items were only available as part of various spa treatments for which one would have to pay.
merkezde olmasi ve yuruyerek heryere gidebilmek ozelligi en iyi yani odamiz cok soguktu ve isitma sistemi yetersizdi hic gece rahat uyuyamadik gece hava sifirin altinda idi ama odanin isiticisi ekonomik nedenlerden sanirim isitici coil i calismiyor veya calistirmiyorlardi hic isinamadim yerde bir hali kilim bile yoktu kisin kesinlikle gitmem odanin penceresi var ama soguktan dolayi acmak mumkun degil cunku onundeki perdeler izolasyon gorevi gorsun diye kapali tutuluyor ve oda zindan gibi gorunuyor, oda degisiklik istegimiz ve isitici sikayetimiz sonucsuz kaldi.
Location was excellent, staff very helpfull and friendly, only ten minute Del Sol, a few minute Gran Via. Otelin bulunduğu yer gerçekten çok iyi birkaç dakikada Del Sol ve Plaza Mayor ve Gran Via'ya ulaşabiliyorsunuz. Hava alanına ulaşabileceğiniz metro durağı da sadece birkaç yüz metre. The bed was uncomfortable. Yataklar çiftler için biraz sorunlu.
Otelin yeri mükemmel, internet bağlantısı ücretsiz ve hızlı Yataklar ve yastıklar rahat değil, çalışanlar şehirle ilgili tavsiyelerde bulunamıyor
The family room was perfect. Plenty of space and comfortable.
Friendly and very helpful staff location of hotel No sat tv for children in the rooms making it harder to entertain children at night no tea/coffee making facilities in your room
Almost everything A restuarant would be good
Great location near the underground. Everywhere is just a short hop away.Room clean, bed huge. Pleasant staff. Best value city in Europe at the moment. Would like to be able to make a cup of tea or coffee. Otherwise I got what I paid for. No Complaints.
Location of hotel, friendly staff , Nice weather It seems t need a touch up
Great location! In the center of everything could get a bit noisy at night but stilloverall was great
The cleansiness and size of the rooms. Everything was in working order.
The location of the hotel was perfect, the metro was just yards away, shops, bars & eating places all within walking distance.
The hotel is at the center of Madrid in walking distance from the most of the sights. Very big and comfort family room and very clean.
Italian restaurant and Starbucks on the corner
This was one of my favorite hotel stays in my life. I was traveling with my husband. We really enjoyed the ocean view (We also saw what the city view would be, and I'm sure it would be nice). The location was excellent, right on the water but also a very short walk into old town. The staff was the nicest and most helpful in Spain, especially the concierge, who gave great recommendations for everything we wanted to do. Location, staff, view, concierge.
Great location, clean rooms, strong AC, shower pressure was very good, and the room is quiet considering the noise outside the hotel. The wifi was spotty and slow.
Excellent hotel. Recently renovated. Conveniently located in centre of city. Great staff. Warm and friendly. Hop off and on bus tour close by. Nothing
Stayed in a beautiful room, great reception who all spoke excellent english, the hotel is right next to some fantastic areas of madrid. And if you like sushi, theres an excellent sushi restaurant right down the block. TV channels were average and no movies on demand. If you cant speak spanish, good luck figuring out how to put on the subtitles, I spent a while with no luck. Also, while not really a big deal, the hotel has no restaurant and I believe no room service either. Fortunately, theres places to eat everywhere around the hotel, less than 30 seconds out the front door. The hotel does offer breakfast at a hotel almost directly next door though, and the dining room there looked beautiful but I didnt eat there. The lack of a restaurant isnt something I would necessarily consider a con, but its important to note.
The stuff was really helpful and the location of the hotel was very convinient. I would like a room with a better view and a larger window.
Sleek, minimal design hotel located near Gran Via. Room was spacious, had a kitchen and a flat screen TV (5 channels). Great value. No lounge or central area at the reception, but it didn't matter much to me. There are a few dodgy bars near it, but it was safe as there's a police station on the same street.
Very large room, king size bed, well decorated, clean, air conditioning really working, nice staff & very helpfull, A parking place in front of the hotel will be nice for those who trave by car
very freindly and helpfull staff - We enjoyed the clean comfortable large rooms. many attrtrctions were neaby NO complaints
Laura who signed me in was the most gracious and caring hotel staff I have ever met. I would hire her in a minute!
Avery nice large room with very friendly and helpful hotel staff
Central to where we needed to be, large room Difficult to find with no outside signage
Spacious room Comfortable bed Bedroom lights need dimmer. Coffee not available - in room coffee maker nor cafeteria.
The cleanliness, the size, the confort, the shower...
Hotel central location in Madrid close to Royal Palace and many tourist sites.
otel çalışanarı sıçak ve yardımseverdı.
Geçen senede aynı tarihte EMPERADORda kalmıştık, kahvaltı çok daha zengindi, bu sene öyle bulmadık, odalar temiz ayrıca evliliik yıldönümümüz olması nedeni ile odamız up-grade edilmişti, çok hoş bir davranıştı, fakat odalarda havlular çok eski, hatta banyo havluları ve bornoz yırtıktı, beyaz olması gereken renkleri eskilikten griye dönmüştü. Malzemelerin eskiyenlerinin değiştirilmesi uygun olur, 4 yıldızlı bir otele gerçekten yakışmıyor.
Yeri, fiyat/verdikleri oranı, personeli çok uygun, dostça davranışları. Aldıkları para ile en iyisini verdiler.
Şehir merkezinde olması bizim için bir avantajdı.
herşey mükemmeldi tavsiye ederim..şehir merkezinde ve uygun fiyat,çalışanları yardımsever.yardımların için teşekkürler rodrigo!..
çok temiz.. odaları ve WC si geniş ve kullanışlı, ücretsiz ve sınırsız wireless internet.. eşya kalitesi çok iyi , bina hostelin tüm sistemleri modern temiz ve kullanışlı
Merkezi bir konumda, müzeler, galeriler, alışveriş noktaları ve dinlenmek için ulaşılabilir seviyede park bulunmakta. Ayrıca sırt çantanız veya bavullarınız ağır değilse Atocha tren istasyonu yürüme mesafesinde. Odada ısı problemi vardı, problemi iletince otel görevlileri yardımcı olmaya çalıştılar. Odaların yenilenmeye ihtiyacı var gibi.
Great location; large rooms and spacious bathrooms; safe available in the room. Perfect for a short city break. Good value for money and willl definitely return when next in Madrid.
Very comfortable and nice hotel situated in 1 min from Gran via. Easy walking distance to tourist sites, shops and restaurants including fast food. Rooms are clean, large and convenient. Great breakfast. The street seems strange but safety.
Location is amazing. Almost major turisty places are within walking distance.
All the staff were very friendly and helpful No restaurant
Hotellet ligger meget centralt, men uden trafikstøj. Værelserne er store og komfortable. Morgenbuffeten er rigtig god.
Rooms very clean. Staff very helpful . Decor lovely. and excellent location. Written directions from the metro - i.e. which exit to take and which direction to go to hotel on arrival would be helpful on internet site.
The location was excellent! Just off of Grand Via which connects to all routes with buses and Metro. The staff was very nice and even though language was an issue (we don't speak Spanish) they tried their best to assist us. Free internet throughout the hotel. Best breakfast that we had on our entire stay in Spain was provided free with room!
Shower was great, towels big and soft, nice toiletries, beds were comfortable enough Friend's rollaway bed broke the first night but was replaced the second night. Wifi is not very strong and need to keep entering a 16 digit code. Fairly noisy outside late into the night on the weekends.
Clean room for fair price. Hotel situated in the very heart of city. Did not take breakfast as it was very expensive (15 Euro pp/pn), no great chose. Several breakfast opportunities in centre for only few euro's
The room was beautiful and spacious and comfortable. Pleasant receptionist. Hotel is within easy reach of restaurants and shops, and is situated in a lovely area. The fact that room was done only after we asked in the afternoon
staff very friendly and cleanliness of the room I would of like one speaking english tv channel
Very good position close to the centre Free internet in the lobby The street of the hotel wasn't very nice with in the evening some prostitutes in the aea
Nice hotel, very friendly staff
This Hostel was in the middle of the Centre of Madrid. However, there were too many prostitutes in the neighbour of this Hostel.
Good location, Funny surroundings - Red district :)
Hotel is well situated (in the City Centrum, near metro station); provides rather good value for payed money. Rooms are normally equipped. Breakfast service looks quite appropriate. In whole, my wife and me are satisfied in staying Laris. Hotel is suitable for short business trips. 1. Hotel people don't speak English, and sometimes are not looking too affable. 2. Although the hotel is situated in ~50 m from one of the central streets (Grand Via), there are many prostitutes around hotel, and other not pleasant bozos. Really, I have not felt any menace, nevertheless, I do not recommend to stay there with children.
the central place at the hotel there were too many prostitutes aroundt the hotel
Excellent location to the Grand Via, shops, market and other general tourist spots.
Location Needs repairs
Location central, walking distance to central plaza and queens home. The room was dirty the sheets were dirty not dusted or swept. The maid service never changed the sheets. The free WiFi is by ticket in 120 minute incriments. You have to keep going back for tickets. The room decor is from the stone age all dark brown. Rooms are small even a triple room is only for two. Lets not forget ladies of the evening working around the hotel at all hours.
The location is, by far, the best part of this hotel. it is right in the middle of everything! Despite this, not much noise could be heard from the street. 1. Internet is weak (connection on/off, very slow, etc.) which is very disappointing for a hotel that pretends to be high tech. 2. Soundproofing clearly needs some fine-tuning as all the noises of the corridor (people walking,talking,cleaning staff,etc.) were in my room!! (I asked to be re-located to another room but the personal did not take my request seriously). 3. A small bedroom with a big bathroom (unusual). 4. The room was dark, very little day light.
The location was supper
Convenience and room for Four. Noise at night was very loud.
I thought the hotel was very modern and very reasonably priced considering the location was so central. The only thing I would say is that although the reception staff greeted us very well, the other members of reception staff could be a bit dismissive and slightly rude.
Great location, close to 3 metro stops and very easy to get to from the airport. The breakfast is good, it will fill you up for the day. There was construction work going on at the hotel between 8:30 and 7 ish every day. It was impossible to relax or sleep. The walls are also really thin, we could hear everything from the other rooms.
location very good, very easy to find from metro, wide choice for breakfast, all staff ver helpful and friendly. building work starting about 8:30 am
Location is great
Good location. Only a block from Gran Via and two blocks from central shopping areas. Helpful staff. Good breakfast. Carpets in room were in bad shape and seemed a little grubby. Bath was clean. Lots of street noise with windows open. Quiet when closed
The staff is very helpful and very friendly. The breakfast is quite healthly and fit. And the hotel is a few steps away from my favorite Restaurante Chino near the corner headed towards shooping street Gran Via.
The location is really good. Its is very close to the main turist points (walking), underground and bus station. The room was very dirty. Its under construction, so its very noise. There is no internet connection, no ac and the breakfast was not so good.
Handy to city and easy airport transfer No
calisanlar gercekten canayakin ve yabanci bir insana kendini rahat hissettiriyor.
otel oldukça merkezi, metro durağına yakın ,odalar temiz ve otel oldukça güvenli kahvaltı çeşit olarak biraz daha zengin olabilirdi..
Otelin yeri her türlü bölgeye ulaşmak için mükemmeldi. Temizliği umduğumdan daha iyiydi. En azından resepsiyon görevlileri İngilizce biliyorlardı.
güleryüzlü çalışanlar,rahat ortam,
Otelin konumu mukemmel, ana caddeye 50 metre. Heryere rahatlıkla ulasım mevcut. Gece sessiz, yataklar rahat, temiz, calısanlar yardımcı ve dostca davranıyor..Otel yeni elden gecmis, tertemiz... Belki su ısıtıcı konsa ve banyo terligi bulunsa 3 yıldızlı otele cok mu olur?
temiz bir hotel ama kaldığımız oda çok sıcak ve havasızdı. sanırım bizim kaldığımız oda ile ilgili bir problemdi.
nice area,nice rooms,nice pool and wiev at the pool is perfect expensive breakfast 14 eur,reception work was not satisfied too late...
otel çalışanları yıkıp yenisini yapsınlar
Otelin konumu cok merkezi ve her yere yurume mesafesindeydi. Cok memnun kaldık
şehrin merkezinde bütün aktivite ve metroya çok yakın. kahvaltısı zengin. asansör sistemi iyi çalışmıyor. bazen uzun süre asansör bekleme durumu oluşuyor.
Central location, good sound isolation, reasonable price. When arriving by car, no possibility of stopping in front of the car even for a short while. There is a car park in the next street, yet we had a hard time before we were aware of it.
çok şık bir otel ve şehrin merkezinde
çok guzel ,rahat bir otel tam merkezde ,her yere yuruyerek 5-10 dak
dekorasyon harika, konum süper.
otelin yeri muhteşem. biz onuncu katta kaldık. yandan caddeyi görüyorduk. öyle aman aman bir manzara yok, yandaki binada da inşaat var ama ne sesi geliyor ne de rahatsız edici bir durum var. tamam yerler halı değil ama halısı olan iyi ve uygun fiyatlı otel bulmak da imkansız gibi madrid'de. ben madrid de bundan iyi kalınabilecek nokta düşünemiyorum. otel ana caddenin tam üstünde. 1 dakika yürüyünce de şehir turu otobüslerinin de geçtiği durak var. plaza espanya da yürüyerek 1 dakika. odalar temiz. resepsiyondakiler güzel ingilizce konuşabiliyorlar. Gitmeden çok fazla oteli incelemiş biri olarak herkese gidin ve kalın burada diyebilirim.kahvaltısını da 15 euro çok bulanlar için otelin, çay-kahve tost 5 euro seçeneği de var. odaya ilk giriş yaptığımızda birinin bizden önce tuvaleti kullanmış olduğunu gördük. sanırım manzarası daha güzel bir odaya geçiş yapmadan önce odaya şöyle bir bakanların maharetiydi bu, çünkü diğer tüm yerler tertemizdi odada. tuvaletin kapısı sürgülü sistem olduğundan çok minik de olsa bir aralık kalıyordu kapıyla duvar arasında.
tasarım harika, havaalanı dahil heryere ulaşım çok kolay, çalışanlar çok ilgili ve ingilizceleri gayaet iyi