Reception staff very good polite and friendly bar staff no social skills what so ever not at all friendly Hotel very nice but not as good as it was 10/15 yrs ago i have stayed in this hotel many times over the last 20 yrs and seen alot of changes.
Everything was very good more like 4 star except the food, although the food was edible it lacked something to tempt you, but acceptable for a three star Not really, except a very hard bed! and food could have been slightly better but ok for a three star hotel.
Only ten minute trip to airport.
Good location (not far from the beach and from the main shops), good food, pleasant area... And refurbished bathroom Small and uncomfortable rooms, very old furniture, very old conditioning systems, no services (laundry, spa...). Very loud animation every evening from 9 till 12 p.m (we lived on the 5th floor, and it was impossible to sleep and spent time in a quiet). Queues on the breakfast if you come up at 9 a.m (so you have to come at 8 or 8.30 a.m, not later). The next time I would choose another plase for my vacation
proximity to beach / restaurants etc - breakfeast / food very good staff not friendly - had problem with our room and staff very unhelpfuk
Great position, comfortable rooms, friendly staff, breakfast good, generally a very pleasant stay... just the people in the room next door coughing at 5am non stop and walls a bit thin and beds could be a bit softer....
Excellent location, frendly staff, good selection of food
The different cultures staying there made our holiday interesting and very enjoyable, while friendly barstaff ensured the children were just as important as the adults! Some staff not very helpful.
good location small pool area
Room small but clean Food was very average ,disappionting. No english t. v channels only news.
Close to the airport with a free shuttle. Modern clean facility with upscale bar and restaurant.
The airport shuttle. The room was lovely too. They also have a shuttle into Barcelona.
The hotel was quiet, beds were comfortable and breakfast was excellent. I noted that many hotels in Barcelona had reviews indicating that 3 person rooms were paid for, but that upon arrival they were charged extra for this. This did NOT happen at the Barcelona Airport Hotel, the price I agreed to pay was exactly what they charged me! Also, the staff spoke English and were very helpful in getting me transportation to the cruise ship the next morning. It cost 11 euros each, but they handled the luggage and got us to the ship at the earliest point that we could have boarded. Recommend that you sign up the night before to avoid any delays. The staff recommended this to us the day we arrived and this was most appreciated. We found out later that a taxi would have cost us more, so go with the hotel shuttle! The breakfast was a bit expensive, at 15 Euros, but about average from what I could tell on line.
Generalky good to stay tgere.breakfast was so nice.
The front staff and the bistro/grill staff
The hotel shuttle runs 24 hours a day which is sort convenient if you have an early flight to catch. Rooms are clean and AC was great. . The outdoor pool was very nice The AC in gym room wasn't strong enough and made itroom feels like a hot yoga room
Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back. Very little I did like about this hotel. Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back.
Good design good finishing close to the airport good breakfast bad shuttle service after 12 hours flight one should be able to book a shuttle, we took a taxi for the return to the airport the shuttle was full for space would have had to take a shuttle one hour earlier than required????? If you have a busy hotel either increase your shuttle frequency or don't offer the service
Shuttle service from BCN to the hotel was perfect. Hotel was elegant and very quiet. Restaurant and bar also provided great food and good service. Hotel staff were both friendly and efficient. Would stay here again if needing a convenient hotel near the airport!
The airport was very clean and visibly labeled. It was easy to find my way around. The staff are helpful. There was varieties of food and shipping options. i liked how modern it looked. I can't wait to visit this beautiful country again one day.
The rooms were tastefully done, very quiet and the beds were comfortable. The hotel entrance was attractive. Shuttle to airport at 4 a.m was on time. Registration staff was very competent and friendly. Everything seemed quietly luxurious and well-done After having spent three weeks eating at little bistros and restaurants in Madrid and Barcelona, we found the found the food a bit bland at the hotel's more casual cafe. As with most hotels, BAH could look at implementing small bumper cushions so that the room doors do not make such a resounding clunk when they close. The noise of other doors being closed was the only noise that was at all intrusive.
Bed was comfortable with great linens. The room was comfortable and quiet. Service was disinterested with the exception of one employee who was helpful. Food was expensive and poor to inedible. The location was extremely difficult for someone not familiar with the area.
The restaurant The front desk staff
Access to airport and beaches. Modern and in general clean. Good pool and airy rooms Our non smoking room smelt of smoke. Bill at the end was incorrect and check in staff not very friendly. Room not ready in time. Bill issue now resolved.
Very nice hotel with luxury rooms, 2 min by car far from the wonderful sandy beach, 20 min by foot from the train station to Barcelona, and nearby the big shopping centre, altogether - very good choice for both, vacation at the seaside and visiting Barcelona surprisingly, using of internet at the loby computer is charged by 5 euros per 30 min!
The working distance to the sea is 2 km We had to rent two rooms because of two children even though there was plenty of space for the whole family in one room
Excellent value for money. We only paid 51 Euros a night and had a huge room and bathroom with very good air conditioning. The rooms on the side of the hotel facing the town are also extremely quiet. The staff were very friendly, efficient and accomodating. We didn't use the pools, but they looked pristine. The hotel is withing walking distance of a big shopping centre called Anec Blau and 2 supermarkets. The centre of Casteledfels and the train station are only a 25 minute walk away and the airport is a 15 minute drive away. I highly recommend this hotel and would certainly stay there again. The carpets in the corridors desperately need changing as there are some very nasty stains on them.
Poor service and terrible location. I did not like anything about the hotel.
Internet wifi works very poorly.
carpet needs changing in the hall ways / corridors
The only thing is, 3 taxi drivers had no clue where it was located.
Walls in the building were quite thin and we could hear when our neighbours were speaking loudly or a child was crying.
Good location, first line to the beach, 300 m from aqua park. Sand on the floor of the room, poor cleanliness of the hotel pool, very poor animation (better cancel any then keep what they have in tbe evening), food (same breakfast every day for 12 days, poor selection in the evening - almost no seafood, same pork neck every evening, expensive drinks - 3 euro for small beer and 2 for small water, water not included into to the dinner). Next time will go on breakfasts only and many nice cafes and restaurants around with much better food.
I love the hotel been there for four years now, very frendley polite.
A good middle of the road family hotel Not enought seating outside and not enough shade when the sun ws very strong
It was a convenient location, for travelling to Tarragona, Barcelona, and a nice resort While there was some nice staff the majority were cold and unfriendly, both in the restaurant and reception with quite poor english
I have stayed there for the last 5 years and I love it.
Everything was easy and smooth. No problems or worries. Small and complicated parking.
the food been excellent,near to the beach some waiters unfriendly
I did not like hotel staff
Close to terminal 1 clean Too much noise outside people talking loud at 4 am just like if it was a party!!!
We had an early morning flight out of Barcelona and wanted to be close to the airport. Air Rooms were perfect, as we were able to roll our bags right out our room and over to Terminal 1 in 10 minutes. The rooms are on the small side, and the bathroom sink and shower are open to the hallway, but for a good night's sleep before an early morning flight, it was just fine.
It was nice that it was within the airport. That made it very easy to catch our flight the next day. Nothing.
Excellent location inside of the bcn airport Nobody knows the hotel name 'Air Rooms'. Even the receptionist of the hotel didn'T. There must be something wrong on the corporate identity setting.
Handy for airport over night stay. Free shuttle between T1 & T2 Hard to locate. Best look for T1 business centre.
My flight arrived early in the morning, and the front desk allowed us to check in very early. Its located in the business center, if you ask info where the business center is its pretty easy to find. The rooms are small but comfortable and very clean. You can find food in at the cafe in front of the business center or in the airport. book in advance, there is a 45 euro different between booking in advance and walk-ins. The shower is adjacent to the toilet and is separated by a glazed partition, the partition was not sealed properly so water tends to leak from the shower area to the toilet area frequently. The door to the room was difficult to close.
Close to the airport - Actually in the Airport. The ONLY reason to ever stay at this place is if you have an early flight. Small bed that was too firm. Motel 6 quality. Expensive. Almost impossible to find. no WiFi. Bizarre place that feels more like a hospital room than a hotel.
Hotel is perfectly located inside T1 of Barcelona airport, just 5 minutes to registration counters. All you need to sleep another 1-2 hours before flight and spare some money and efforts avoiding hotels in the city.
Location is second to none. For the early morning departure it takes 5 minutes walk to be in the departure hall by the airline counter. Room is small and modest but claen and sufficient for the overnight stay. Price is probably bit too steep for the standard of the accomodation. No free Wi-Fi what is unusual bor the bussiness type of accomodation.
Location (inside Aeroporto Barcelona); easy access; supporting with internet, pc, and Printers (excellent!) Not at this moment
It was right in the airport! It has an enormous up to date gym facility and free internet access on their computers. Refreshment drinks included in the room. It was very difficult to find this hotel. asked 3 information desks did not know where or what air rooms were. Your hotel is called and located in the business Centre. It would be nice if there was certainly better signage for directions.
Food was good, Rooms were servicable and clean The whole place was just far too noisy!!! No chance to just rest and read or enjoy some peace and quiet. Walls between rooms were very thin!
I enjoyed very good kitchen and nice and friendly staff. I was good beaches were very close and the bus transport is quite goos and not very expensive. I did'n like that swimming pool was closed so earlu - at 7 pm and actually the jacuzzi didn't worked when we stayed. It was very far from railway station- think about it! Unfortunately I din't found website of your hotel...
Nice clean room, great buffet breakfast and friendly staff. Excellent location only two minutes walk to the main strip but far enough away to have a peaceful rest. Great hotel
The staff of the reception helped me a lot, very nice ladies. The breakfast buffet is good. Chambermaids clean the room realy bad: they just make the bed and change the towels, nothing else!
the food was excellent
Clean rooms, good position near center and sea. Rich and variegate breakfast and dinner. They transfer us to the Hotel Best S. Francisco near the S. Diego because have problem with reservatiaon.
Staff was really great. Food was rather good, but the same so one can get fed up with it after few days. Room was comfortable, but had no mini bar. There was an entertainment program every night. Beach is near by, you can enjoy in the shade under the tree or to pay 14 euros for 2 chairs in the shade (this is not related to the hotel, just info). No mini bar in the room. No remote controller in the room, neither for tv nor air condition, because people kept stealing them. If you want a remote controller you have to leave a deposit on the reception. This has nothing to do with the hotel but with the people who are staying. Hotel was crowded when we were there, so it was impossible to go for a swim in the pool, which is rather small, and you can use it only from 10am to 7pm. Parking can be painful, even though there should be a garage in the hotel, nobody informed us about that.
found the hotel to be well up to standards despite the negative feedback some reviews gave it.Staff were very helpful, friendly and efficient.The room and as indeed the hotel were clean and cheerful and the food was very good.We had no faults with this hotel.
the food was very good except for he soup which was very poor the soup and around the pool and pool furniture needs a revamp
excellent location,short walk to the beach,good swimming pool,doctors&chemist within 50 metres
Clean and quiet. Good size rooms and bathrooms. Minibar in the room. Nothing in it, but hey, you can buy your own drinks. Practical new furniture. Big screen tv. A small problem with the shower. Does not mix the water well. Sometimes comes cold, sometimes a bit too hot and sometimes as it should be. :) This on the second floor. When we stayed on the first floor there was no problem with the shower.
the hotel room are very well arranged, and the hotel is located closed to the airport
i went out looking for a relaxing time, and that is what i got. good experience.
New modern hotel, very nice and friendly staff, clean and comfortable room. The hotel is not far from the beach and city center so it is possible to visit both without renting a car. The room was rather small, we also missed a stool and a big mirror above the table.
Based in residenial part of a town, 5 min walk from the town centre. 5 min walk from the train station and 25 min journey to Barcelona. Quiet and peaceful surroundings. Extremally friendly staff and a room was very clean. Good value for money
Good location short walk to direct to Barcalona Subway. Nice staff we had to stay extra day due to Spanish Strike they were very helpful. This is a great compromised location being close to beach and Barcalona. Good selection of restaurants on the beach. wireless weak in rooms
Very helpful and kind staff. English speaking.
The room was really good, good facilities in the room and the hotel is new and good to stay, but only, the place was not perfect, because it was a little far from beach and also far from center. everything was good
Friendly staff No hairdryer in the room, small breakfastbuffet (one kund of cheese, one kind of ham)
The hotel was very clean. Staff were ok/helpful. lovely bar and terrace. hotel was a good walk from the beach-not the 400ms mentioned. it was also a fair distance (20 min walk in the heat-not good) from the beach town and the main town- they were further than the beach. if you had a car this hotel wuld be more suitable. train was cheap into barca-get a t10 pass if using alot- can also use on the buses- bus takes over an hr and its a horrible trip. the town is very very spainish-very few english menus...check out sitges it is lovely! I'd stay there again!
Room was clean and big enough for two people and no more Very little seating in lobby main area down stairs a bit clustered a little noisy
Native English speaking personnel. Very friendly service. Double beds are not the most comfortable. Cleaning was very bad (in the room, we found garbage left by other guests e.g. under the sofa).
Fine location. Beautifull view from the apartement. Close to the beach. Price. Very nice and helpfull ladies in the reception Disturbing music in the evening - too loud, both from the hotel and the hotel Mediterranian Village. The reception should be a quiet place also in the evening when the music avtivity/entertainment in the restaurant is far too loud.
good value clean spacious accommodation. easy to get to salou - lovely seaside walk & lots of buses outside door. port aventura 10mins by bus. reception staff and club rep helpful. food in the hotel was ok but it was difficult to get healthy food both in hotel and salou. pool was too cold to swim in but we were there in October.
SunClub Salou is well located and the 1 bed apartment gives you a good space. The food is okay and reasonably priced but you should be aware that its not spanish in any way. There was entertainment until midnight each night and if you wanted an early night you would find it difficult to sleep with the noise from the entertainment. Only small issue we had was that while the note you receive states that towels will be changed twice a week we had to request towels as they had not been. Another small issue is that bins are supposed to be emptied each day but was only done once during our stay.
there was plenty to do if you wanted or if you wanted to just chill you coulg in your spacious room. Not enough English speaking tv channels.
entertainment, rooms, views, location... the heater in the pool was brok so it was freezing for the week.. the single beds were not very sturdy.. the mattresses were held up by wooden slats and collapsed when i sat on it whilst my half empty suitcase was already on it! also the restraunt meals were not great but the snacks menu was great!!
Very friendly service.Excellent value for money.Will definitely return.
Nice relaxing break. The room had everything we wanted and was clean and tidy.
the appartment was newly refurbished, well equipped with large balcony with the sea view. and the location of the hotel is very good. tomatoes and mushrooms for breakfast were tinned :-(
Calidad precio fabuloso, muy familiar. El servicio impresionante.
The location of the hotel was fantastic There were no tea or coffee making facilities in the room which as self catering meant you had to get up and go out for a drink first thing in the morning.
very short breakfast\dinner`s time for this big hotel.:(
Food, services, clean. noisy
Only access to rooms was by lift, no staircase. Reception staff nice and polite, resturant staff rude.
We thoroughly enjoyed our time at hotel, the staff at the reception were very helpful. We found that the tables in the dining area were a bit too close to one another and also the satelite tv in room didn't have enough English channels.
The rooms were kept very clean and comfortable but a little tired and out dated. The restaurant was shabby and very noisy and unable to deal with the volume of people efficiently. Restaurant staff were particularly miserable and abrupt but, the food was good and there was a wide selection each day. The pool bar and pool area was kept really clean and the staff there were friendly and helpful, not enough beds around the pool and didn't enjoy the fight with the Russians to get one at 8-30 in the morning! All in all this is not what I would consider a 4 star hotel at all yet they are charging 4 star rates.I also think it is worth mentioning that during our stay only 3 out of the 450 rooms were occupied by non Russian guests!!
Hotel was very nice and clean with ample pool area. Breakfast was very disappointing and would not recomment it as this is an all inclusive hotel, I would not consider this hotel for an all inclusive deal based on the breakfast buffet. La Pinda as a resort was very disapponting. Good bus service which helped. Breakfast was very disappointing. The resort as a whole was very disappointing, with little choice of resturant or night life. Spa break as advertised was just access to the spa and nothing else. I think the spa element in the advertisment was misleading.
The chicks at reception are sexy and nice, a rare combination! Breakfast is only till 10.
we thought the spa and pool area were good.also the hotel provides lots of activities for children. we are hopeing to return with our son next year.
Everything in the hotel and room was nice Could not use internet at night.
The food and the hotel staff
Room was cleaned daily,entertainment was very good in the evening,location was quite Breakfast was not to our liking,walls were very thin between rooms
spa facilites, evening entertainment.
central location small rooms
Reception staff were good and spoke good English and were very helpful Food was awful. Some of it was inedible. Also often long queues to get into the Dining room
Family suite and balcony were ideal for our party Would have liked fresh orange juice for breakfast
at arrival early morning the room was already prepaired and reday for us.we were welcomed in a nice way.the distance to the beach and shops around are closeby! we certainly go again. Also the food was price/value correct!
Nice rooms (although the first one was tiny, but we were switched after the first night and the second one was great), friendly staff, free private parking and wifi. Reasonable price. The hotel address will lead your GPS navigator to the wrong place. Check the location on the map to make sure you'll get there.
ok for overnight stay but not in a good location good secure paking restaurant is good
location is good for going to the beach and also close to the shops and 3 mintus walk from train station. but if you want to sleep and not parting during the night thr room could be nery noisy as the hotel is just next to the main street. room was very old. no double bed. breakfast very simple and poor. its not a 3 star hotel. at its very best i would give it 1 star.
The Staff was extremely friendly, the breakfast was continental and the dinner was excellent and the parking was very safe and plentifull during our stay. The satelite TV and the TV set need updating
the breakfast was amazing!!! there was so much to choose from and all great fresh food. the buffet dinner also looked really good but we didnt get a chance to try it.the staff were friendly, they also have a spa/beauty and gym which was quite handy. the only thing i could fault them on is most of the staff spoke very little english, but we did get by fine, just was surprised in such a touristic city!
A very relaxed atmosphere The dinner options are not very good
We had a relaxing time, in a good location. The hotel is well finished with all the amenities we wanted.
very private, very clean , good location. just a minor thing bacon egg sausage did go cold quickly in the heated container.
Location was perfect,quiet but close enough to restaurants and nightlife Nothing to complain about
Location, value for money price for 4 star and facilities no coffee or tea facilities in room but suppose you don't need in Spain. And also heated pool was V cold
we always book Magnolia if it's no space in Puertaventura hotel it is our 10 time stay ther.......... nothing
Spacious rooms, good location. Some of the members of the staff showed incompetence. The hotel charges 5 euro per day for the safe box. The hotel does have a parking which is impossible to book in advance.
Fantastic rooms with internet
The hotel was very clean, modern and comfortable and had a good range of facilities.
nicely decorated, friendly staff, close to Port Aventurer theme park Too many old people. Bar area dull
Food is very good for Spain. Quiet guests, which is very important for those who travel with infants. Air condition been switched on at the second day only after several claims. If you want to have a 95% Russian hotel it is yours.
The fantastic rooms with a fantastic view of the sea. The staff were very friendly and the new renovations have been done to an excellent standard.
Good location, free public parking near the hotel noisy restaurant and staff not very motivated, free wi-fi just at the bar, had to pay for the remote control (they've returned the money but still ..)
Friendly staff, good food.
beachside location, good food, rooms clean bright and comfortable. Staff friendly and professional. Lovely hotel and would recommend it for future holidays. bath towels were small and worn thin. No other dislikes.
The staff tried really hard to be polite and welcoming even though their grasp of english was poor, the maids were efficient and unobtrusive and overall the hotel was quiet and in a great location for the beach. As it was close to the end of the season (Oct), the entertainment was poor and I think there must have been a problem with the dish washer as it was very hard to obtain a clean plate to dine off in the restaurant. The piped music in the residents lounge was at times overly loud and very repetative, so if the 60's was not your era - take an ipod! It was also very quiet in La Pineda at this time of the season, with few of the local businesses being open so a bus trip into Salou was the order of the day - three trips - three different ticket prices - very frustrating when you go to the trouble of politely asking in Spanish for your tickets!
Location on beach. Peace and tranquility -- not a sound in hotel after we went to bed. Access to excellent public transport. Access to international airport. Staff courteous and helpful. The weather was perfect for us and not too hot. With very little modifications the vegetables in particular could be served hot for lunch and dinner. We had a lovely few days and have no complaints. We even managed to spend a day in Barcelona using the excellent public transport system
Good view from the room, you can see sun rise Big oilfield factory very close to this town, very early check out, deposit for tv control...
pleasant modern rooms, next to beach, quiet. could do with more choice for evening meal. (chips were the only potato available on all four nights)
havaalanından ulaşım rahat room service zayıf. 23:00 da otele vardık, yiyecek birşey yoktu
sances casala gittiğimiz için oraya ve havaalanına yakın olmasıtercih sebebebimdi.fiyatlar iyi otel güzel şehir merkezine ulaşmak için yada havaalanındaki metroya gitmek için servis olması çok iyi olurdu.
A great family hotel,good value for money, the food was excellent,the staff were friendly and helpful, after staying for one week the evening entertainment was a bit boring but I would definitely recommend this hotel. The triple room was a bit on the small side for three people
This hotel represented good value for money - food etc. was of a very good standard considering the price we paid. No complaints - everything was better than we had expected (again given the price paid)
The hotel, staff was absoluteley perfect. Good value for money. The good was fantastic breakfasr was even better. The reception staff were all lovey. I f you like the night life you need to go to Salou town centre! Dont forget to g into the lively night clubs 007 and the Bus stop! I will return to this hotel without a problem. I highly reccommend this hotel.
Sightseeing, pool, spa & beach. No
The food was great and varied, as was the entertainment. The bar prices were reasonable too. Lack of Aircon in the rooms after October 1st meant sweaty nights, and if like me you were at the front of the hotel leaving windows open meant traffic noise...aswell as insect bites. Hotel staff did not want to entertain the idea of turning the Aircon back on.
First of all the hotel was perfect in every way,The buffet food was great but the most important thing was the staff at reception they were brilliant,I had some queeries about airport transfers they made the calls and sorted everything out for me.
Nice hotel, great swiming pools, good entertainment/programs for families with kids, good food. Cleanness of our room below average, worst after complain at reception.
Good Food. Very friendly staff. All round ambience. Good management, especially in the dining area. The smallness of the rooms and the lack of comfortable seating in the bar area/
We liked everything service, comfort, entertainment, pool. heat No complaints had a lovely week