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Easy access to LRT. Breakfast menu is not very good. Porriage is very plain. The TV channels need improvement, should include discovery channel and HBO.
location is remote and the staff service is bad.
Good reception and housekeeping! Peaceful and Clean rooms. Narrow parking entrance at the side of the hotel.
Very comfortable and peaceful. The check-in took about 1hr due to system down. Some alternate method of checking-in must be devised for future system failures.
Service is horrible. the staff is very rude. the rooms are ok but not really value for money
Accessibility from the highway. Service from the front desk.
High floor with good view... Some of the used materials were not replaced...
We enjoyed the stay at the hotel- they upgraded our room, which was nice of them. Room was large, bed was comfortable and staff were very prompt and cooperative. We wanted to include breakfast in the offer, which they did not agree to. However, they offered us 30% discount on the breakfast, which was higher than what was on the website.
The staff was very freindly, and the location The breakfast varaity should include some international food not all is far east.
Large rooms, decent bathrooms and reasonable pool. Breakfast still needs improvement ( I wrote about it one year ago ), there is very little western food, it is all curry and noodles which foreigners do not generally eat for breakfast. Breakfast -as above.
The location is perfect near to the metro and bus stations, room was very nice very clean, great service trust me you have to visit it( Cheap and Excellent Hotel)
The room is big and comfortable. The service is bad, when check-in, the staff in front the desk is compalining the hotel, show unprofessional. The breakfast is bad, not much choices, and the bad thing is they serve "Roti Canai" for the breakfast, so the restaurant and lobby become smelly.
the size of the rooms and the food
It is a transport hub where all types of transport ca be accessed When we arrived they had no record of our booking. Some staff members can hardly speak English and there is very little effort to accommodate Westerners in terms of breakfast. There is a musty smell in the corridors and the room we occupied.I do not think the hotel should be reccommended for tourists as it seems to cater for government employees only.
The room was nice, bed was comfortable but the bathroom was a bit old. Wifi accessible, and with big LCD TV. It is value for money, I would definitely go back again.
Quick response to calls & requests. Staff seemed friendly. No toothbrushes & toothpastes in the toilet. No free bottled water or guests kettle available in room. Slightly overpriced.
i have stayed in vistana hotel for 9 nights and my stay there wsa cool hotel ppl are good and also oteh otehr things were ok - i enjoyed my stay there - thanks booking.com
value for money TV channel reception in my room was poor- basically, no TV, My internet booking was not found upon check-in
Well appointed rooms. Hotel looks much better inside than outside. Our family got late check-out easily without charge. Free wi-fi is a big plus! Breakfast was more of asian type, but there was also omelettes, eggs, toasts and cereals for non-asians to eat.
Breakfast was OK and staff in the cafe were friendly and helpful. The bed was very comfortable The room was tired and had clearly been used by smokers. There was a view of a back alley and a brick wall. The bathroom was dirty and the water wasn't clear, so we avoided all but essential washing.
gran paciffic hotel stay is not for fammily or not for healthy business there are few hour visiter only,rooms are so old dirty bathroom and nasty carpet old century tv system
Good location, affordable rate. TV--very poor reception.
The hotel room is spacious. The counter staff should have been more friendly. Lack of courtesy. Learn how to smile and be more appreciative.
The hotel is clean,staff friendlyand helpfull.It is stratagically located in the city. However, the parking for cars is cumbersome,as worry is security. Overall fairly good and I would not mind staying there again. Worry is for the security of the parked cars and acess to the car during rain is a problem.The entrance does not impress the visitor.