Great service, nice staff, easy reach, good parking facilitius, very quiet
Location very convinient, efficient front desk long waiting time to be served with meals in the evening
It is very close to the city center. It is very quite. Breakfast was very fine. Some people at the desk are not very kind.
Clean rooms and well cared for, breakfast was also well catered and enjoyable. Service staff (cleaners and waiters) were lovely. Internet costs were quite high -12€ for less than one hour. Hotel was also understaffed and upon departure I had to wait at the front desk 15 minutes while the front desk receptionist was on the phone, all i had to do was pay the internet bill.
The stuff was excellent and very nice, the rooms are very nice and clean. As being a smoker, it was great that you had a smokers rooms. I liked everything
Close to the office I visited A complete rip-off on the internet fees, I spent 51 Euros over a 12 hour period with no explanation, just a shrug of the shoulder, "oh well' when I checked out.
Very helpful staff helped to plan/purchase soccer tickets, nice pool, clean rooms and facilities, quiet neighborhood. Too far away from the nearest train station. Hard for elderly mother-in-law to tote bags. It would be miserable in bad weather. Took taxi from then on.
The hotel was clean and the service very friendly. They coped extremely well with the guests stranded by the volcano ash cloud especially as many were trade fair guests - so lots to do. The room was clean and bright. Our room was directly above the entrance for the lorry brining the clean laundry every morning. He turned up at 6.30am-7am. So sleeping with the window open meant a very early wake up call for us.
Outdoor pool/restaurant/bar No beer other than German.
the staff was quite helpful and very friendly. the room was comfortable. the breakfast was just sufficient.
Friendly and efficient staff in hotel, really nice food - hotel well organised and clean No tea/coffee facilities in the hotel room
Staff was friendly, 1 minute walk from the S Bahn (train) and quiet. They had printed signs on the refrigerator about the prices of the drinks - right before checkout, the sticker was removed and my total drink prices were 5 euros more than the printed price.
The staff was extremely nice and polite. Quiet area and close to Frankfurt airport.
We found the hotel comfortable and very interesting. The staff are very friendly and helpful. An excellent quiet location. Just a 2 min walk and take the train to Frankfurt which is very convenient. Better than staying in Frankfurt.Lots of nice restaurants closeby.The WiFi works well.
Good location(very close to S-bahn station),Clean room,good breakfast,nice hotel service
Hotel is close to downtown and the s Bahn train system. Breakfast was good. Requested non smoking room bust ended up with smoking room. At least the windows opened to help the situation
The room was simple but comfortable, the price and location were excellent There was a problem with the internet connection and the signal was weak, but they responded to complaints as best they could
very near to the railway station, sleepy village, fresh bread
Very convenient to the town. Staff was most excellent.
A quite, very relaxed place. The breakfast was simple but sufficient and plentiful- range of cereals, cold meats, cheeses, yoghurts, spreads, bread and fruit. The Couple running the hotel are friendly and helpful. Wireless was very useful and worked really well. Very, very close to Kronberg train station and 25 minutes by train to Frankfurt. Tea & Coffee making facilities in the room would have been a nice extra ! But there was a mini bar/fridge.
I loved everything in this hotel, but mainly its peaceful and room, that make me feel very relaxed. Staff was so nice and having breakfast listening classical music was so good.
Beautiful hotel No airconditioning
we liked the royal atmosphere ,nice breakfast terrace,gardens ,cleanliness ,minibar for free unfortunately no airconditioner in the rooms ,we had to keep the windows open and flying insects were coming in the room wich scared our children
Hotel and staff were flawless. The hotel was magnificantly regal, well kept, and comfortable. The staff exhibited the utmost professionalism in service and attention. Staff members were courteous, friendly and helpful - no pretense. The food and wine selection in the dining room were outstanding. We were more than satisfied with our stay at Schlosshotel Kronberg.
A nice touch in the heat of the summer was that none alcoholic drinks were provided free of charge in the mini-bar.
Highly recommended, excellent breakfast & restaurant.
This is a very good hotel, if you have the money go and visit it, if you don't have the money, you should probably also go. The building is very spectacular and makes up for some minor shortcomings.Nice garden. Good staff. With about 50 rooms it is not crowded. The Superior room I had was good enough. There is only one small elevator, they do not have draft beer. The beer as well as soft drinks are for some unknown reason all served in wine glasses. The breakfast is less spectacular as is possible in larger hotels. But it will do. The combination free minibar and many alcoholical beverages in a minibar probably gave some complications, so the minibar is free, but if you want strong liquor in your room it is roomservice or bring your own bottle. There are just 2 beers in the minibar, the rest is soft drinks. These minor drawbacks are more than compensated by the positive points of the hotel, so for me it is a perfect 10.
Everything exceded our expectations. The hotel is a farytale castle, in a fantastic royal park, now the most beautiful golf course in Germany. It is full of works of arts and the staff looked after us in an unforgetble maner.
I really needed to Stay in Schloss Hotel and play golf daily.Unfornuntely because of rains I could play once only. Otherwise stay was comfortable.Availability Of Taxi from hotel to Kronberg Station & Vice versa is a problem. I had to walk on 3 occasions. Already stated above....Taxi issue.
Staff was very helpfull & the hotel was a grand old world castle !!!! Very good value for the price. no
Really amazing old castle! Worth of money. I thought germans are good to organize but the record keeping of breakfast guests changed each morning.
nice Staff, very good breakfast it was a little expencive
Room was clean No aiir conditioning so room and public areas unbearably hot. Were not allowed to sit in the garden with a cold drink after 10 PM - ridiculous. Breakfast was very limited.
Staff were excellent!
Kronberg is a nice little town and is convenient in so far as proximity to FFM and selection of restaurants etc. The hotel is close to both bus and rail infrastructure and is in a nice position. Some of the staff tried very hard, especially one young lady from Namibia who went out of her way to make breakfast a pleasant experience. The room price was very expensive in relation to the experience and facilities offered and will deter us from staying there next time - this will also influence many of our business associates who rely on our recommendations. In comparison to another hotel where we stayed during the our visit, the breakfast food selection was extremely small and not nearly of the same quality. The bar was also below standard for the rating of the hotel.
We liked the town of Kronberg very much. We had wonderful walks around the town and the parks.
Location was great, breakfast was excellent, room was very clean. Highly recomment this hotel.
it was very close to the airport. the breakfast was very good. coffee and tea in the room.
This was our second stay at this hotel. They have an excellent breakfast and are a good value. Great for a night or two between flights and if you have a car. Some confusion about shuttle bus service or lack there of. Hotel staff arranged for a bus to take us to the airport for 15eros. None from the airport although we asked many bus drivers, finally took a cab for 21 euros. Not for a long term stay. Only a few places to eat and nothing to see if your on foot,
Staff was very helpful. Rooms and bathrooms were very nice size and clean No free wireless internet
The staff was very helpful. The cab driver has guided me properly to search for the check-in counters in the international Airport. The loneliness in the hotel when I checked-in made me a bit scarry. They have to improve breakfast. Moreover the location of the Hotel is in the Industrial Area, hence difficult to move around.
free internet no
The price I chose was good, this would be the only thing I like best during my stay at the hotel. the location was a little bit far away from airport and train station.
We stayed at Airport Hotel Walldorf twice; the night we arrived in Germany and two weeks later on the night before we left. The staff was very friendly and accommodating especially since we had to leave at 5:30am to catch our international flight. Our rooms were nice, especially the one on our last stay. It was the best bed of our entire 2 week trip!
the fact they spoke english Cab Driver took me to the wrong Hotel
Everything is quite well organised. There is a personal touch by the staff. They are always eager to help you and make your stay as comofrtable as possible. Nothing in particular.
Clean, comfortable, excellent breakfast. Would definitely choose Mercure again. It's further away from the airport than you might think. They have a shuttle running regularly, but it takes about 15 minutes.
Facilities were clean and modern and everything was in good condition. The airport shuttle was a disappointment. The bus ran infrequently leaving many of us to wait a long time outside the airport. After a long flight, the last thing you want is to wait for a shuttle bus. The bus was over crowded and noisy, and not all passengers were for the hotel. Lastly, the bus broke down on the way to the hotel, causing further delay.
Location in the small town. Yes, since I will stay with you again prior to my trip to South Africa and upon my return will spend an additional 2 nights at your hotel, I wanted to store a small suitcase, but was denied such minor convenience.
Clean & nice Nothing
The reception area is well kept. Breakfast is included. Nice Breakfast choices. Hallway carpet is dirty. Room has stale smell. Toilet, bath tub tiles shower curtain and sink are dirty.
lovely breakfast, pool, attractive facilities, easy Internet access. Delicious house wine for dinner. either the batteries had worn out or I could not figure out how to use the TV remote.
Clean, efficient staff, close to the airport & a shittle service, very good place for an overnight between flights Shuttle bus doesn't bring you to the door but stops about a 100 meters from the entrance, you get wet if it rains
The hotels location was great, close to Frankfurt city and the airport. The staff in the bar and restaurant part were excellent. The beds were uncomfortable, the room was unbearably hot (and you couldn't open the windows because they were blocking out the sound of the airport), and the staff at reception were not the friendliest of people.
The very friendly atmosphere and the very good service at the bar/restaurant although i arrived there well after 22.00 hours.
Good breakfast No free wireless internet, though listed
Proximity to airport, had a sauna and pool, fairly good price. Not many restaurants around.
Fantastic restaurant, quality dinners, good breakfasts. Dirty soft drink spill (coke?) down wall next to bed. Reported to reception staff who appeared to have little interest. Doubt if problem was corrected. Walls in bathroom full of dirty marks.
The staff at the restaurant was very nice and appologetic for the exceedingly high prices for wines by the glass (which they pointed out to me without me saying anything). The room was not clean with dirt on the floor, hair in the sink and bathtub, and stain on some of the furniture. The restaurant was very pricy, particularly the wine (with onl;y German and Spanish wines offered).
Very huge room given, classy settings, comfortable bed, trendy modern design, bathroom size is big!!! Very limited seats for shuttle service. The hotel can accomodate 300 rooms, but the shuttle service (every 1/2 hour) can only carry maximum 6 passangers!! Forced to take taxi from airport to hotel (cost 25 euros) and hard to reserve seats from hotel to airport, all fully booked! Very disappointed with the shuttle service. Also, hotel was quite far from airport (about 10 mins taxi ride).
Staff were very helpful arranging an early return to the airport via their shuttle bus, nothing was too much trouble for them.
It's Location - near to airport and near to Motorway Limited food choice for dinner
Clean, quiet, airconditioning worked, easy access from airport with free transportation, and 4 internet terminals in the lobby. Hotel had a restaurant and there was a pizza place, McDonalds and small grocery store within 2 blocks of hotel.
Close too airport, and transport to airport from Hotel. Staff was kindly. Breakfast excellent.
comfort of room, availability of computers and restaurant
The quality of the room, spacious, quiet, large and comfortable bed. Excellent and generous breeakfast buffet. We only booked one night. If we had known how well we would feel, we would have stayed the complete 3 nights week end (seriously !)
Departing. Your web site specifically stated 30 minutes of free use of lobby computer. this is not true. when shown info on web site front desk personnel told me to take it up with you directly. they demanded 5 euros for 15 minutes use of computer terminal. front desk staff was absolutely rude. wouldn't recommend this hotel to anyone.
Layout of room. Quiet service. Price of breakfast and no alternate to large buffet breakfast
Havaalani otel transferleri̇ mükemmel ve daki̇k.çalişanlar çok saygili ve i̇lgi̇li̇ .şehi̇r merkezi̇ne gi̇di̇ş çok kolay Sabah kahvaltilarinda si̇yah zeyti̇n bulundurmamalari
Daha iyi müşteri hizmeti , özellikle front desk
Havaalanına yakınlığı ve saatt 3 kez transfer imkanı. Resepisyonda görevli genç bir erkek görevli son derece ilgisiz, arogant idi.
Kahvaltı oldukça çeşitli, odalar konforlu, çalışanlar güler yüzlü Şehir merkezine uzak ve yakın mesafede (yürüme) u veya s bahn yok, şehirden hotele ulaşmak için hava alanına gitmek ve hotel shuttle ını beklemek (20 dk da bir) gerekiyor.
Staff was helpful and polite, all facilities were clean and well kept, internet worked, and it is close to the Bahnhof.
Convenient location, close to the highway. If you don't need to be in Frankfurt, you can avoid traffic by staying in Central Hotel Eschborn. Location 5 mins. away from business appointment. Easy parking.
Duş temizdi, Oda çok kötü sigara kokuyordu,yatak küçüktü tek kişilikti, oda örtüleri eskiydi, otel şehir dışında olduğu için taksi bulmak çok zordu,
yer ve hizmet olarak çok iyiydi. ancak otel barı erken saatte kapanıyor.
sehir gürültüsünden uzakta dinlendirici,temiz bir otel.100 metre yürüdükten sonra 3 durakta Frankfurt garındasınız. cevrede aksam yemegi icin kaliteli lokanta bulunmamaktadır.
I used it as a place to stay the night before leaving Europe, it is close to the Frankfurt Main airport. You have a choice of a first class restaurant or in the summer the classic German beer garden fare. Set in a nature preserve along a stream. Will use in the future. It is close to the flights for the airport, some jet noise. No internet service, but most of all, I only had one night there.
This was a really nice Hotel, everything was good, the room, the food,the Price for everything was reasonable, the people was very friendly and helpful we would recommend this Hotel to our friends and when we come back to Frankfurt we would stay again at this Hotel
Great location, picturesque setting. Smoke odor throughout hotel and in our room. The evening we stayed, we were placed directly adjacent to a party room where there was a wedding taking place - there was very loud music playing until 2 PM. After asking, we were offered an inferior room at the back of the hotel, which we declined. To his credit, the hotel manager did made an adjustment in our price -- but he was not apologetic, nor was he otherwise accommodating. By German standards, the breakfast was average (by U.S. standards it was very good). Please be reminded that (as indicated in hotel description) their is no internet service.
We have stayed at this hotel before, usually in the main building. This time we were assigned to the millhouse and were given an entire apartment. It was exquisite! I had to check with the hotel staff to make sure that we were in the right room. We like the location in the middle of a nature reserve. Even though it is close to the Franfurt airport, we were not disturbed by the airplanes. The staff spoke limited English. When we asked the woman in the morning if she could give us the password for the internet, she just responded, "No," and made no effort to find out the information. Also, when asked if she could tell us something about the hotel, she again, responded, "No." The breakfast was adequate, but the food was located in another room and not convenient to the few tables set up around the reception desk. When we have stayed there previously, we ate in one of the dining rooms. Also, I said that there were four people traveling in our party, but there were only tables set for two. The hostess just shrugged.
In the middle of a forest but only a stone's throw to Frankfurt airport. Some good walks nearby. Excellent restaurant, Biergarten, plenty of parking. Very good value for location. A bit close to Frankfurt airport if you want to leave your windows open!
Spacious room Some noise at night (airport?, road?.)
Very quiet, very clean, with a very helpful staff. The restaurant is outstanding, with very good food and service.
The hotel room was absolutely wonderful. We only planned on staying 1 night but was fortunate enough that our room was available for a second night.
I came Back, Please see my review 30th April. Hotel was so good that i returned, what more can one say Room fan during the heat wave would have been nice, room was very hot.
They have a beer garden with reasonable food and drinks and also "fine"dining" and you can walk in the woods around them.The price was good compared to alot of the airport hotels and it has personality that they don't. They lost our reservation but did have a room free and when we checked out the bill was 10 euros more so was glad we had our paperwork to get the better rate. The first room we were shown had no draperies and was right on the road by the reception so we wouldn't accept that one-seemed like the rest of the rooms did have drapes.It is not only under the runway but on a very busy-noisy road so unless you shut yourself in the room you will be disturbed.
confort and shuttle between the airport and the hotel nothing
If you need an overnight in Frankfurt! This is the place!
The price is amazing, close to the airport Easily accessible, right off the highway Easy driving to other parts of the area (Frankfurt City, Mainz, Wiesbaden, Darmstadt, Worms) Wonderful breakfast included English-speaking staff Airport shuttle available Late-night check-in Quiet Air conditioning Frankfurt tourist info available Pleasant campground and scenic lake across the street Amazing italian restaurant down the road in campground - best calzone ever! Only a few half-complaints: *Free wi-fi only available on two devices per room (regardless of people). It was inconvenient, but in other cities there is NO free wi-fi, so looking back, this was actually the best deal! *Was given a smoking room (I was not prompted at booking, or I missed it - please remember to specify!) but this was remedied as soon as another room was available. *Slow elevators
good value. there is no wifi in rooms. had to bring laptop to lobby which is noisy and inconvenient. I would have paid extra 5 or 8 euros. also the online ad for the hotel is misleading. the only wifi is in lobby.
Clean, smallish, serviceable rooms. Certainly standard size for Europe. Convenient to airport, two great restaurants just across the street, reliable shuttle service, excellent German breakfast. This place is so much better than the overpriced hotels located at the airport. Stayed here many times in the past; will stay here again.
The functionality of the Hotel, Close to Airport, Quick Check in/ out, etc..Hotel staff frendly, etc.. As usual with Holiday Inn.
near airport parking charge, Wifi only at public area
Great value for the money No coffee shop or a place in the hotel for a meal you have to go for a walk if you want a meal
The staff was great!!! It was very comfortable and affordable. The breakfast was ok
Great location and low room rates. Wish there were more hot options for breakfast.
The staff was very responsive, efficient and polite. The accommodations were small but the design of the rooms and bathrooms made great use of the space. It was a bit noisy in our room facing the highway, but otherwise it was all we could have asked for. It was a noisy in our room facing the highway.
Hotel was close to the airport but in a residential area with shops and restaurants. Great value and suited our needs. Online info and search mechanism said the hotel took a dog but at the reception desk they said they did not. Advised I would have not booked the hotel if they did not allow pets. If you don't want dogs staying at your hotel then update your informaiton on line!!!
in nice little Village.. Nearby Mongolian Chinese restaurant excellent and reasonably priced superb buffet. German hotels don't seem to offer tea and coffee in rooms - we miss this.
Fast getting to/from the airport. iT is much better then the big chain hotel of the same budget and much valuble. The lack of food sorce, not even a sandwich/snack machine. the lack of airport service.
It was a short stay, nice facilities and friendly staff. Trying to find the hotel, it was a nightmare.
Not much, the staff and rooms were fine. The area was bad, no where to eat and stuck off the road in the middle of a commercial office park. Though they state being close to the airport, it is still a 35 Euro ride.
Reasonable price, free parking place, free WiFi
Clean spacious room, friendly staff, good freakfast buffet, shuttle service to messe, free use of Internet
Well equipped hotel. Good upkeep. It would help to have coffee making facility and a safe in the room. Also free access to wired internet would have helped.
Clean Bathroom Staff were unfriendly
the room, the breakfast was excellent and the staff was really nice. i do like every thing in this hotel, there was nothing that i dislike it.
Everybody was very nice, and especially the barkeeper I had a good night.
Relaxing atmosphere and an excellent buffet breakfast
Proximity to Frankfurt Airport.
Very nice rooms. Very clean. Easy to get to Frankfurt city using free shuttle bus to airport and then the S bahn. Good location near the airport in a quiet neighbourhood. Eur 10 extra for breakfast! OK this did include "free" wifi but nowadays wifi should be included as standard anyway.
I was not expecting too much, because I just want to spend the night there for relax before my next flight early in the morning after almost a day driving a car from Swiss. The fact, it was far above my expectation.
The location is great if you want value and an easy connection to the airport. There are few restaurants close. Some are about 1k away...
Efficient, punctual, frequent, and free airport-hotel-airport transfers.Cleanliness of room. In terms of price, still very close to the airport (4-5 minutes) in a quiet area. This is a two-star hotel - but is comfortable, clean, and efficient. Good breakfast at standard rates.
The privacy was great after hostel living for a month. Very clean hotel, nice and helpful staff, polite cleaning people. Expensive breakfast
comfortable, convenient, excellent shuttle service, pleasant staff, very nice breakfast. Couldn't have asked for more for a one night stay.
Hotel was clean and near Airport with Reliable Shuttle. Front Desk was helpful. Restaurant was a little expensive, but food was good.
Most of it was fine. We made a reservation for an early shuttle but were told that if we missed it there would not be any problem taking the next one. Therefore, instead of rushing in the morning we decided to take our time and wait for the next one. However, once we were in the reception we were told that there were no available spots for 2 hours so we had to take a taxi to the airport spending €20.