Construction area nearby
The location and the staff
brand new hotel, modern, quiet, good size room with sofa bed for kids, separate little room for the toilet was a nice feature a bit of a walk for small kids to the tourist attractions, no info on hotel services/facilities in the room, curtains did not completely block outside light, windows do not open
Although not enthusiastically, I liked the gym. The personnel at the counter. They were cold and not very helpful when I explain that whenever they charge a customer's credit card they should inform the customer first.
Room excellent as everything new when I stayed Close to centre so handy for walks etc TV was flat panel etc which looked great but the reception was very poor so most channels were very fuzzy - virtually no entertainment channels in English just the usual news/business. Key card did not work initially but this seemed to be a teething problem which was resolved quickly
Quietness and space See copy of my e-mail sent to guest relations@ accor
The hotel is very well located, is silent, clean, is possible open the window, the rooms have very nice colours and they are comfortable.The hotel staff is very professional. I like everything
The style of the room, well designed and clean.
Very clean and comfortable room Luxurious bathroom and nice shower Great views Good value for money Location is a bit hard to find Expensive breakfast
Nice new hotel. The restuarant and its staff were excellent One of the front desk clerks was not very friendly or helpful when asking about things to see and places to go in the area. Really was one reason when ended our trip a day early
Cleanlines and service, good resturance
fine breakfast 2 nights there was much noise until 2am; 20 minutes from the city centre by bus
Very near the airport, comfortable and reasonably priced. Breakfast was good but expensive Car park was a mess and difficult to use because of road works
What I liked? nothing actually - first of all staff - when I arrived there, maybe due to my nationality, even though I gave my credit card, they asked me cash guarantee, which I never had this issue in any other hotel. Second - the room is decent, but not for 4 starts as is quoted, I rather say 2, 5 stars. I think the bathroom is done like 20 years ago, really old fashion. Thirdly - cleaning of the room - you could see hair all over the place in the bathroom, which is not nice at all. As well you could see hair in the food in the morning - omelette's. Fourthly - I had in my reservation - free mini bar during the weekend, but the mini bar was so free, that even was locked with the key. What I liked? nothing actually - first of all staff - when I arrived there, maybe due to my nationality, even though I gave my credit card, they asked me cash guarantee, which I never had this issue in any other hotel. Second - the room is decent, but not for 4 starts as is quoted, I rather say 2, 5 stars. I think the bathroom is done like 20 years ago, really old fashion. Thirdly - cleaning of the room - you could see hair all over the place in the bathroom, which is not nice at all. As well you could see hair in the food in the morning - omelette's. Fourthly - I had in my reservation - free mini bar during the weekend, but the mini bar was so free, that even was locked with the key.
Very reasonably priced and a decent value for money restaurant. Only the "smoking" bar was open for dinner with noisy modern rave music. Not possible to eat in a non smoking area or restaurant.
Great breakfast, plenty of free parking, less than 1 minute from the highway (and airport, for that matter), view on cargo airplanes, wonderful NH shampoo and shower gel.
I've been staying at the NH Luxemburg for the past 8 months while working in Luxemburg and waiting for my house to finish. It's very close to work but so are others, like the Ibis. Don't know what that's like but I keep coming back to the NH because the rooms are so nice and the beds so comfortable. This hotel is walking (!) distance from tiny Luxemburg airport. Beware of getting a room on the airport side. The (propellor) plane engines are a deep rumble which are disturbing. The food at the hotel is 10-15 euro a course with wine starting at 4.50 a glass. None of it is very good and you need to have a car if you want to eat somewhere else. There are no fitness facilities or near the airport any running/walking possibilities (middle of a business park/airport area without sidewalks)
Fantastic room so amazing offer. Bicycles seemed a problem when we checked in. They found somewhere but it was the only hotel in the holiday that this happened.
Walking distance from airport Breakfast was expensive,and not very good
The Hotel facility It's quite far away from the center. It suits for people who have a relaxing trip, not a sightseeing tour. It takes almost 30 min to center
central area needs a bit of refurbishment, but otherwise was fine
Clean, bathroom renovated, friendly staff, generally good value for money, in centre of town, close to airport bus and train station Location in red light district, literally between two night clubs , room itself a little run down
It would have beeb nice if the staff could speak and understand english.
The hotel itself is OK, but: there is a disco in the vicinity, and it was practically impossible to sleep in 2 nights out of the four!
We thought the dining room was beautiful Very convenient to the Rail Station No lift, and we were on the 4th floor, both seniors!! No-one around when we checked out at 6.30am
Since Lux is a small city, the location of the hotel is within 1 km from the city centre and less than 10 min from the train and bus station. The staff was nice and helpful.
The rooms are very spartan, but this is the norm for Luxembourg. I booked a double room as a single traveler because I like a large bed. Unfortunately, it consisted of two narrow twin beds. None of the lights by the bed worked, due to burnt out light bulbs, so it wasn't possible to read.
Hotel is in sex-shops and bars neighbourhood No arconditioning even not for a very hot day!!! No internetposibility
I mainly needed a good place to sleep before an interview. The room I had was quiet, well heated and the bed was reasonably comfortable, so it net well my expectations. Room was small, but I only stayed for one night and didn't mind.
the smell of pizza's trough the whole building the smell of pizza's trough the whole building. the location is in a doubtful area.
Odaların yeterli büyükülükte olması , konforu , bulunduğu yerin doğanın içinde sakin bir bölgede olması , Otel de Yüzme havuzu ve Sauna gibi imkanların olması . Televizyonların LCD olması , şehir merkezi ile arasında shuttle hizmeti sunulması
oda cok kötüydü
Otel in konumu guzel, Luxemburg kucuk bir sehir. Tum muzelerini, carsilarini, ve sehri gezmek icin 3,4 gun yeterli. Ben faydalanmadim ama havuzu olmasiotel icin arti puan
Kahvaltı cok iyiydi Bize tahsis edilen ilk oda cok kucuk ve soguktu.Banyoda dus yerine icinden ince su akan bir boru vardı. Bu sıkıntımızı ilettik ve odamız degisti.Yeni oda daha büyük ve ferahtı. Duşu da normaldi ancak yine cok soğuktu. Bize elktrikli ısıtıcı verdiler. ve biz koskoca Hiltonda ısıtıcıyla ısınmaya çalıştık. Daha sıcak ve duşu normal olan odalar daha pahalıymış bize öyle söylendi. Bence Hilton bir isim ve herkese eşit hizmet sunmalı. Akşam yemek saatlerinde bütün oteli kaplayan balık kokuları hiç hoş değildi. Ayrıca havuz çok havasız ve çok fazla klor kokuyordu. Başım dönüdüğü için giremedim.
Kahvaltı hizmeti çok iyiydi. Resepsiyon görevlileri ilgili ve yardımcıydı. Shuttle Bus imkanı çok güzeldi. Şehir merkezine giden belediye otobüsü durağına çok yakındı. Hayır
Spacious room I called them at 22 h and nobody was ready to pick up my shirts and deliver in the morning about 8 30 am, ironed.
The power shower. The shower being in full view of the whole room.
This is a great hotell, situated just "above" the Grund in Lux. City, with a fabolous view to the Old Town ++. Our price (weekend-price) did not include breakfast, which is rather expensive (EUR 30/pers) at the hotel - however, there are lots of cafés in the old town. The rooms are nice and fresh (even with an espresso-machine, and free mini-bar (non-alcoholic)). if you want to stay just in the midle of the old town, this hotel might be a bit too far away, however, it felt very central.
It is the best hotel in Luxembourg, a bit less central than the Royal but close nevertheless and newer/nicer. Nothing to report
Most comfortable bed ever. Wonderful shower Needs more English language TV channels
Space and decoration of rooms
The beds and linens were outstanding, as was the proximity to the lower town and casements Boch. Walking down by the river provided wonderful atmosphere. The complimentary (non alcoholic) beverages in the minibar were a very welcome touch that we enjoyed!
Very new hotel only opened in Feb 2008. Shower is great all glass in part of the bedroom. Lovely TV, bed and decor. Free mini bar was a nice touch although it only contained soft drinks. Breakfast at €30 was extreme so we did no bother.
The room was outstanding. Lots of nice amenities and attention to details (bathrobes, coffeemaker, flower, L'Occitane soaps, excellent shower) and the design was spacious, original, funky and modern yet warm and comfortable. Wifi should be included. Shower leaked out onto the floor due to design flaw/bad seal. No easy garage access. Room should have radio alarm clock with iPod plugin.
I liked the panoramic view of Luxembourg Slow service
At the first glance, I have appreciate the kindness of the personel. But at the end of my stay, I had to change dsticly my view.Wi-fi access is good. The comfort is very poor: there is no enough light in the room (one small lamp). By night, there is absolutely nobody at the reception desk and the whole hotel! If you need help or assistance, your are alone. I have asked at the reception to call me a taxi for the airport the nex morning. It has not been done and I had to stop a private driver at 6pm, asking him to give me a lift at the airport. In the hotel, there was nobody to to ask help or whatsoever.
no parking only on street which waqs full!
The reception at the hotel was very pleasant. The rooms are clean and tidy. The bathroom was very basic but this is very typical in this area for this price range. Overall very good value for money! Only thing what was less was the fact that my room was very close to staircase and that resaurantpersonel used an adjecent room to change which killed the absolute quiteness.
Thanks for all staff in this hotel
the hotel is located very very close to the airport so it is extremely noisy, the isolation is very bad. My room was probably over the kitchen of the restaurant so it was smelling horrible the food...
It is a good restaurant with guest rooms. Location is good coming by car, but there is a bus connection too. Cheapest place to stay in Luxembourg, if you do not want to go to a youth hostel and share a room. Staff is fluent in Italian. Staff does not speak English or German.
The hotel staff was very friendly and helpful. The food in their restaurant was excellent. The room was very affordable. There was no carpet on the floor of the room. It would have been better if the shower head was mounted on the wall.
Restaurant served good food. Far from city center, though there is a bus stop right in front of the hotel.
Nice rooms, close to the concert hall (Coque) where we went later. Restaurant with good dishes and reasonable price. Staff was not really friendly.
The lobby staff was efficient but bar staff in the evening overworked. Only one person on serving, at the cash desk and clearing, washing and cleaning I bought a 20 euro card for internet that did not work because the signal was too weak. I told the front desk but nothing changed. The card was useless
Confortable room Adsl web connection in the room only available through wifi, please provide cable connection as well (in case something goes wrong with the wifi in one's computer as was my case) Lack of exercise facilities
Friendly staff and good beds, spacious rooms with a sofa to relax There was no aircon and the rooms where very warm, considering there's construction ongoing you won't open your window as you'll wake-up at 7AM from the drilling noise.
Comfortable bed and room. Close to the Philharmonie which was reason for stay Room was too hot and the airconditioning for whole hotel had been switched to warm ready for winter. Staff informed me that the airconditioning could not be controlled in individual rooms. Too noisy to leave windows open as construction site surrounding hotel.
It's close to the Jean Monnet building The entrance to the hotel is not easy to find!
the bed was the best was very confortable paying of internet
We were on the 7th floor and the water didn't run well.
Nothing really. A hotel without a soul. If you are tired of live and looking for the most boring hotel, this would be the place to stay for your holiday.
The rooms were big and the beds were big. We also had dinner at the hotel and it was very good. Well the hotel was a bit far from the city. I wish there was a shuttle to and from the city center.
staff not very friendly and competent. gave us first a room which was not cleaned. Did not even appologize for that but gave a replacement without any problem.
Location on 10 minutes walking distance from the city center. General apearance of the hotel was a little less than we are used from a Mercure, but the location and fair price (79 in our case) make up for that. Bigger (particular longer) cars cannot park in the hotel garage, a public garage is on a few minutes walking distance.
its close to the trainstation, not far from the city center the breakfast was not worth the price, the shower was dirty when we arrived
Great hotel for the money we paid. The location was very convenient and we did not feel it was an insecure area. Breakfast buffet was basic but good. The room was small but clean and it was possible to get a hairdryer at the reception. The staff was very attentive. We would definitely recommend this hotel for a short stay. Nothing really.
I use this place to tell the reason about my stay in this hotel: we chose this hotel because it's got a good combination of price, location and reputation, i.e., other people's reviews.
Comfortable bed, situated near to the train station. Size of the bed too big for such a small room. Table too small. Bath room not well cleaned. Situated in the milieu of prostitution, therefore a lot of noise coming from the street.
Comfortable bed Small rooms! Almost no space next to the bed, I stayed only one night, which was ok, but otherwise claustrophobic to stay for longer time...
Very convenient location. Noisy with windows open. Good to have ventilation and sound insulation. WiFi arrangement good but not very flexible (no feedback on time remaining). Shower not hot at peak times.
My room, particularly the bed, smelled of cigarette smoke. I always request a non-smoking room so I found this disappointing.
The staff were very helpful. The location is very central. The rooms are tiny. Very limited international tv channels.
The location and the atmosphere of the hotel. We needed to ask the staff questions on matters that they should have just informed us. Also, we booked a executive room with access to the lounge which never opened. After searching for an answer to our question, the staff told us to go upstairs to the bar area and they would do something for us. Overall, we were very disappointed in the customer service and the hotel not fulfilling what they had offered.
Very friendly staff, great value, modern design Lack of English outside of front desk
Everything was OK, no complaints
Beautiful big room. Everything was new and clean. Hotel staff was friendly. Breadfast merely acceptable. Next parking garage was not functioning, the next one closing earlier (theoretically at 12 pm, but at 11.55 pm it was already closed). The hotel is near the city centre but actually in the outsides being the sorroundings for me not really cheerful and inviting. Did I have know where it is exactIy, would I have not booked the hotel.
Comfortable spacious room, impeccable cleanliness, great location for European institutions Sterile modernist decor and bright, undimmable lights may not be to everyone's liking. Limited TV offer - especially for international guests.
Relatively new Awful standards, cheap fixtures, cutting corners on everything from in room coffee to linens, more like a budget hotel
The hotel is very new, and therefore in good order, clean, well- presented and with very well furnished bedrooms - the bed was one of the biggest I'd ever seen, and extremely comfortable, and the bathroom was excellent. Of the hotels in the conference district this is probably the best positioned, because it backs directly onto the old fort giving a traffic-free pedestrian route into the town. The pre-opening room rate was a bargain. The conference district is utterly soulless and often very empty; as a new hotel it is still finding its feet and some things were not well done - for example we noted that the sauna was not on all day, so asked at reception for it to be hot by 8am, and it wasn't done. The bars and restaurants were completely empty, though the staff were attentive, but it wasn't particularly comfortable for the leisure traveller.
Very modern hotel, good furniture; good breakfast. Sightseeing bus stops in front of hotel. Expensive public parking; rather long walk to down town area.
Location is very good with great view to the city (if you can get a room overlooking the city center). Very helpful and plesant staff. Very comfortable beds, with a choice of pillow type. The 4euros/hour internet service is somehow expensive. If you don't include breakfast in your reservation then it is difficult to get a coffee in the morning (no bar service). In addition, the 20euros charge for breakfast is on the expensive side.
excellent view over the city parking place very expensive, even if there was no lack of space (more expensive than in Venice (IT)!)
convenience & comfort
Merkezde ama çok sakin, Merkezde ama önü açık-manzaralı, Temiz ve bakımlı. Ayrıca, 12 yıl önce Luksemburg'a gittiğimde, sakinliğine ve avam bir şehir olmayışlığına vurulmuştum. Daha sonraları gittiğimde Gar civarındaki otellerde kalmıştı. Bu sefer gittiğimde o ilk gidişimdeki duygularımı tekrar yaşadım. Bana bu duygularımı hatırlattığı için Parc Bellevue'ye teşekkür ederim. Bir daha gitmek nasip olursa, yine orada kalırım. Cevdet OGUT. Yok
otel konumu itibariyle güzel. konfor ve temizlik harika. rahatlıkla kalınabilecek bir otel. fiyat otele göre oldukça uygun fiyata kahvaltının dahil olmaması büyük dezavantaj
Temizligi, rahatligi ve konforu.
Otel çalışanları güleryüzlü ve dost canlısıydılar. Resepsiyondan çeşitli konularda bir kaç defa yardım aldım, her defasında çok samimi ve ilgiliydiler. Otelin ödediğim fiyattan daha fazla hakettiğini düşünüyorum. Her şey için teşekkür ederim.
Very quite None
The room was decorated in warm tones, with a comfortable bed. The hotel has wi-fi, but one has to pay €7 an hour to use it, which seems excessive. The TV had many channels, but almost all were in German.
No hassle No
Staff spoke English, rooms were air-conditioned and well appointed. Parking is limited but was always available when I needed it (but lot was full in the morning). Nearby construction often blocked roads temporarily.
Excellent staff, architecture, comfort, small and quiet. WiFi not accessible on top floor.
The bed is excellent, and the room is large. The price was 130 including breakfast and parking, as well as large comfort room and excellent bar. I would say this could worth like Westin, Hyatt, or any this kind of high class hotel, which price from 200-400. So if you find the price of this hotel is below 140, this should be your option in Luxembourg. Unfortunately, this hotel is little bit far from the city center, at least it might be difficult to walk from the railway station. And the hotel is located in the center of business center, so if the season is like business season when some event would be hold, the price might become very high and the stay not so comfortable, I would guess.
Immediate and excellent service by the Housekeeping and Room service personnel. The receptionists need to provide proactive details of tours (like the city tour) to hotel guests who ask for them, such as the closest place to catch the Tourist bus, sell the bus tickets, etc. Currently all that they say is 'go to the tourist information centre in the city'.
Style and comfort of hotel
Great room, comfortable bed Priced for eurocrats, not a good value even at steep discounted rates due to location.
Clean, staff very supportive
Tranquil area close to the city center, nice view, good breakfast, car park Bathroom with out door, need to walk 3minutes outside to arrive at the restaurant, no air conditioning
Spacious rooms. The breakfast. Having to walk outside in the cold to the breakfast room at the entrance of the drive to the complex and then back to the room and then back to entrance of the drive. Would be nice to have breakfast room where the rooms are.
The room was confortable, although the first night there was no heating. The breakfast had to be taken in another building.
Excellent breakfast and view. The Asian front desk officer who was on duty in the late afternoon was very polite and of great assistance. The attitude of the staff when we first arrived, the fact that we could not access our room before 3 pm, and that there were no rooms with two seperate beds available.
The clean room Lack of WiFi in the room. I had to work in the evening and sitting and working in the lobby is just not as comfortable
The room was very big and clean. The bathroom was nice as well with a huge shower. In morning, free coffee, tea, juices and croissants at the reception. Nice attention. The entrance of the hotel looks a bit weird and quite old.
Comfort and cleanliness of the room and the location Parking was rather expensive
Excellent breakfast Parking is difficult, there is an underground carpark (at a charge) but this i snot obvious when you arrive.
Quality, location and comfort I think the experience would be perfect if you didn't have to request bottled water & that it was in your room on your table. It's just a small detail.
Incredibly high level of service, certainly the best I have experienced in years. Friendly, helpful staff going the extra mile to ensure a smooth stay. Congratulations! Lack of parking space
The staff, very gentle and helpfull. the street noise, they offered me for the second night an backroom.
nice new freash clean hotel, service impeccable internet access was poor, bit noisy inthe street, parking off site
Despite the high quality of rooms and services, the fact that the hotel is located just in front of a disco bar playing music until 3 am didn't make our stay a comfortable one at all. I think customers must be informed of this "detail" and tariffs of front rooms should take this into account.
The personal attention of the staff as well as the breakfast. One of the strong points is the location also. N/A
Unexpected value. Rooms are spacious and well appointed. I'll come back.
A nice small boutique hotel in a city centre. A loud shouting noise of young drunken people from from the street and nearby restaurants was disturbing the sleep until early morning. until early morning.
Lovly location, very helpfull staff made us feel very welcome. Very nice rooms. It was very noisy on Friday night. The staff are doing all they can to sort this problem and advised there are quieter rooms if we visit again.