Great proximity to the town centre. Good Value Late arrivals have to fend for themselves to find rooms across a car park (in darkness !)
the staff and the cost and quality of the breakfast the area it was located in was a little off putting - not very nice to walk around in - further into the city it was o.k. Not a place for a woman on her own.
Air con Noise and plumbing
very friendly staff and reception; extremely accommodating for family/baby studios are starting to show their age/ wear and tear.
Staff are very friendly & helpful. The rooms have been refurbished and are kept very clean. Slightly odd decoration-lots of flower stencils
very nice hotel the price is low so cexpect too much
Very friendly, good breakfast, clean rooms Breakfast room too small.
The hotel is quite quaint and comfortable to stay in. The studio has a large bed, small kitchen and a small dining table with chairs. The bathroom is more spacious than that of many hotels in France. The owners are warm, friendly people who make an effort to speak English. The hotel is also close to a small grocery store and there is a laundry 2 minutes away.
clean comfortable rooms five minutes from town centre did not have the breakfast so cannot comment
Good value for money, good location close to tram. Breakfast buffet is a little limited but quality was OK.
Good basic hotel, everything that we needed for quick overnight stop. Good free parking
I was demanded higher amount of money than a contract rate. The reaction of a cashier was indistinct when I required the correction of the bill.
Very good location and very nice room.
Good location, easy parking, excellent value for money. The hallways looked in need of refurbishment, and the first impression of the neighborhood was not good, but still good value for money.
fair price below our expectation, hotel condition isn't good at all.
very clean, quite, good internet access. better reception first appointment, more international TV channels
On site covered parking and price of hotel. also 5/10 minute walk to centre, which is cool.
Excellent area next to city center, very good staff, clean, and cosy.Very large room with excellent desk and comfortable bed; in one word excellent. small advice : the internet connection could be better
Nice central location. Good breakfast.Secure parking.
Secure car-parking, friendly staff & good eating restaurant only next-door Lack of sachets of hot drinks in room & hot in rooms even with climatIsation.
Breakfast room was too small and understaffed. Quite a walk to the city centre through dark streets. Needs upgrading
Personal of the hotel were very friendly and smiling. They were very helpful for all aspects. We reserved 1 family room ; there should be 1 room for all of us; as one couple and 2 children. But they gave us 2 seperated rooms each for 2 person. Our children are small and we did not want to sleep seperated but finaly we had to sleep 2 in 1 room and 2 in an other room.
the manager on duty was very helpful, and he spoke English. He recommended a good restaurant for dinner.
Easy to find, staff helpful and value for money.
Nothing 1. Placed in smoking although specified none smoking. 2. Offered non smoker after complaining but twin beds even though we had specified a double. 3. Eventually offered a non smoking double but it was on a floor undergoing renovation. 4. Rooms made you itch. 5. In worst area of town opposite train station. 5. Possibly the worst hotel that we have stayed in in the last ten years. 6. Worst hotel out of the five that we stayed in during this trip.
It was very near the railway station and therefore easy to find. Breakfast was quite good.
Good half way stop between spain and uk
The hotel was very good and the and staff were excellent. Only a small complaint that the bed dipped in the middle, but otherwise recommended Only a small complaint that the bed dipped in the middle, but otherwise recommended
easy access to hotel, friendly staff. Restaurant closed; laundry closed; credit card machine didnt work.
Location to the pretiest part of the city was good, Rooms finished to a good standards and clean We arrived expecting to use the reteraunt only to find it closed on a Saturday
Breakfast - quality and choice of food. Leaving room keys behind reception visible for all to see and possibly access.
Very clean and friendly staff
We used this as a stopover after a long day of traveling and found the hotel to be very comfortable and clean with everything we needed,
The Breakfast buffet was not up to standard.
Main town square was only a 10 minute walk. The rooms were quite hot during the night.
Very comfortable and convenient No
free Wifi throughout hotel no restaurant at weekends.....
Facilities provided more room than many budget hotels, supermarket and restaurants nearby. Wifi readily available.
the staff (only one woman) was wonderful, she is very nice, friendly and efficient! the pillows are awful !!!
Excellent facilities and cleanliness of rooms. The staff are friendly and welcoming and the hotels are within easy motorway access.
Helpful staff, Free internet, ideal as a stop over as we were on route to South of France. convenient location for motorway and facilities. Good value for money
We stayed in the family room- large and clean, with good size shower room. Hard to find.
breakfast is not really expensive,and correct,rooms are wide enough to be easy. it's not sightposted,indicated...
We stopped at this hotel en route to the south. It was convenient for the auto route, easy to find, clean, functional and the hotel team friendly and welcoming. Within easy walking distance of a number of restaurants which was great after a long drive. The facilities were no more and no less than we expected for the price paid, all in all it was perfect for an overnight stop over and we’d definitely use it again.
Clean and friendly. The price is a bit steep for a a one star hotel especially as there are cheaper three star hotels in the area.
good overnight stop no
Excellent value for money. This is a clean, easy to get to stopover hotel.
Very central.Clean and friendly Room was very small for 3.Breakfast limited - only raw eggs available not cooked
Visiting Clermond-Ferrand an historic beautiful town. The parking at the hotel was excellent. It is near the railway station in a quiet tree lined road. The staff were most friendly and helpful. The breakfast was very good.
The location was convenient for both station and city centre, but... ...it is up quite a steep hill from the station in a sreet that is quiet and fairly dark. The breakfast room was a bit cramped and the poor receptionist had to double up as breakfast girl, which was unreasonable for her and guests alike. There was a lift, from reception to the rooms, but there was quite a steep set of steps from street to reception!
Nice and quiet No tea/coffee facilities in the rooms
the first time in the hotel was better than the second one
It was close enough to the city centre and very good value for money
The secure parking, easy walk to city centre and the breakfast. The shower heads in both rooms needed a bit of attention, and the carpet on the stairs needs cleaning. The brochure in the room said there's a restaurant but there wasn't, however the staff were helpful and there's a good little restaurant just along the street.
Clean, comfortable rooms with good ensuite facilities Quadruple room was quite small and cramped. Unable to park our car in the designated parking despite requesting it in advance.
breakfasts could be more variable
The price was right breakfast needed more choices of food
the breakfast bread was good that the only positive thing I found in this hotel. junior duite is definitively not a suite but 2 small rooms and one has a camp bed. bathroom is very old and durty so are pillow and blanket. Than looby carpet is really old, and durty. and finally if you need the elevator on the moning you may wait for 20 min to get the change to see the unique elevator full
Friendliness Didn't clean up a spill on the carpet after the first night
Good location, in a nice town, in a spectacular region. A pity there was no bar.
The staff were very friendly and the partner restaurant good. The underground car park was a bit of nightmare going between the two floors as the ramp was very narrow on the bend and is very tight for a mid range saloon (which was brand new and so we didn't want to scratch it!!)
It was clean and comfortable. The staff were helpful. The cost of the breakfast was ridiculously high. It was not a good value. I also feel that during the period we were there, all the hotel prices in the city were inflated somewhat.
Excellent location. Reception staff very polite and helpful and spoke both English & French. Handy to restaurants, transport and only short pleasant walk to the tourist old city and Place de Jaude. Found the aircon temperature set a little high and was not able to adjust it down (not a major concern and as we were only there 1 night, did not bother to raise this with the Hotel staff).
On arrival we had a problem with our room but this was sorted out promptly, professionally and to our utmost satidfaction. We found the staff very friendly and helpful, The location was close to the city and restaurants. The hotel restaurant was good as was La Table de Thierry in the old town.. There are 2 type of executive rooms and this should be pointed out to guests on booking.
We stayed at the hotel during a trip to watch rugby. It is well situated for walking into the town centre and catching a tram to Stade Marcel Michelin.
Staff had very good english and it really helped me as i didnt have any french. The buffet breakfast was very expencive at 12 euro per person
The vicinity to town Too high cost for this kind of hotel. Accomodations (double beds separating), very uncomfortable. Room too hot, could not adjust temperature, very uncomfortable. Parking fee is rediculous, that is taken advantage of the customer. Noisy room.
Very good breakfast
Very friendly and helpful reception staff Nothing for the cost involved
Very welcoming. Comfortable and convenient and opposite main train station. Modernised 2 star hotel with all facilities and a pleasant stay. No, all good.
warm welcome, efficient service, nourishing breakfast,excellent location. We would stay again.
It was central. The staff were helpful and friendly.
Great spot if you need to be close to the train station.
the parking I found the bedroom a bit small. Difficult to get into bed as the second person
Acceptable for a night stopover
Convenience of location, friendliness of staff and value for money. Signage could be improved on approach from minor routes.
The reception staff was efficient, friendly and able to speak English. The hotel is located very close to the Zone Industriele Brezet (where I had to go for business next day), the airport (taxi < 10 Euro) and on walking distance there is a shopping centre with large supermarket and simple restaurant. There a bus lines to the centre of town, but I did not need to use them. Breakfast buffet is adequate. The rooms are a bit small and missing comfort for a longer stay with 2 persons.
This was a pleasant and comfortable hotel. The restaurant was good with plenty of choice for dinner and breakfast. Plenty of parking The bedroom and en suite facilities were rather small but adequate for an overnight stay.
friendly staff, good food, clean rooms ! bathroom was a little small .
There was always someone in the reception, 24h and they had snack/bar 24h hours, too and the restaurant at regular hours. Good cleaning. The toilet was small, but ok if you are in business days.
Clean and food ok. Restaurant full and had to wait 45mins for a table in the evening.
Clean, quiet & functional. A family room for 2 adults and 2 children was booked. Two, non-adjoining double rooms were provided.
Very kind staff. Good value for money. Swimmingpool at arrival is very pleasant after a day drive. Good breakfast for a fair price.
The rooms smelt of stale cigarette smoke even though they were non smoking. We asked for our triple room to be wheelchair accessible, but it turned out the triple rooms were all on the 1st floor without a lift so had to pay for another room on top of the two already booked.
i was happy to stay in the hotel, they have got a swiming pool, but no one clean it. but it was quite calme,i love to stays there~ one thing i don't like is that the night when i arriver there, i can not find the hotel with my GPS, the road was so complex because they were repaire.normally, it takes me 20mins but in fact its 40 mins.
Very friendly and very helpful staff; the hotel was very comfortable and the breakfasts were very good
the accueil was wonderfull and it was ok with what we get and what was proposed
Easy to find No tea/coffee making facilities
Check in facilities late at night very accomodating and helpful. Require facilities in room to make tea or coffee particularly for late night arrivals and early morning leavers.
The staff were all friendly, surprising us with speaking English, and unfailingly helpful and polite.
A very pleasant and helpful receptionist. The hotel was an ideal base as an overnight stopover en route to Spain/England. I have no complaints about my stay.
Nothing this hotel is in need of refurbishment. The eveniing meals are highly priced better go into town.
The close proximity to our relatives. The design and the spaciousness of the rooms. The art deco design. The price of the breakfast.
Friendly and efficient staff; we really liked the Art Deco surroundings. I felt it was a bit overpriced and although breakfast was lovely it too was a little too dear.
Their restaurant is just fantstic and the service is excellent. We felt welcomed. the matelass - beds.
beautiful art deco hotel and room, friendly and professional personeel, lounge has a beautiful atmosphere and style, dinner was good, sommelier excellent with a natural quality to relate himself with the quests: silent humor, professional : very good.
cthe lose to the city centre the staff were extremely friendly and helpful rooms were tidy and warm
The Central Location was very convenient and the rooms were very comfortable.
I stayed here for two weeks and I was very comfortable. The room was spacious and clean, and had a large desk and a large cupboard for clothes and things. Even the bathroom was decent sized. The staff was very friendly and nice. The wifi worked fine. The location was perfect--the tram was just a few yards from the hotel, and the cathedral and shopping sites were just a short walk. The dark hallways. But that is a very minor point.
Staff were very friendly. Location was good to transport and the centre of town. Outside noise was a problem one night
The friendliness of the staff and their helpfulness on all matters.
The breakfast was great, the hotel is modest and older, but it is neat and the staff is courteous and helpful
Very well situated. Friendly and helpfull staff, Good Breakfast. Good value for money. No serious drawbacks really. TV difficult to see from bed. Air conditioning slighlty noisy.
Excellent location just fifty metres from the new tramline, which should be mentioned on the website.
The hotel is trying to operate with minimum staff costs. Therefore, reception is staffed only a few hours. At other times you use passwords etc. It seems to work but it does take getting used to. Hotel generally bright, clean and quiet. Our bathroom had an odour and hair in shower trap but receptionist was on duty and got into clreaning mode at once and cheerfully solved the problem. Hopefully a one-off problem as the rest of the rooms we used and the hotel generally were clean. Parking is charged for in a nearby undeground carpark, I was given a "first hour free" ticket that did not work, so 20 hrs overnight cost over 8 Euro
location, nice room, clean I prefer bathtub would have like radio in room
Breakfast! The hospitality tray in the double room only catered for one person.
Comfortable stay, good overnight Hotel away from the noise of the Autoroutes. Could be difficult to find without a Sat. Nav. We liked the air conditioning in the rooms.
The house keepers talked to loudly outside, making it hard to sleep. And also if you stay on the groud floor, you can hear all the movements on the room over you, so if the person in the room wakes up before you, you'll probably wake up also because of the noise.
We asked a family bedroom wich we received , the beds were comfortable wich we liked after a car trip of 750 km
a cheap restaurant no elevator
Convenient location just of the motorway. Perfect for overnight stopover. Food excellent value for money.
Facilities for drinks in the room. excellent breakfast choice.
As we only stayed one night on route to southern France this hotel was fine. We did find it strange that we had to walk through the dining room where other guests were eating to get to our room.
Stop over on way down south. Very close to motorway. Good dinner and breakfast.
situation - only a minute off the autoroute. Breakfast very good Having stayed at this hotel last year and enjoyed an excellent meal and use of bar facilities, it was disappointing this year that the restaurant and bar were closed - I think because it was a Sunday Although a meal was enjoyed at the only other place open within walking distance it was nowhere near the standard of the food at the Kyriad the year before. Also there was no shower in our bathroom.
clean,well appointed room,just what you need after a long journey,extra bed supplied as requested ideal when you have young children and dont want/need to book a 2nd room little bit difficult to find(dont have sat nav) when using the maps shown during the booking process,couldnt get the link to the personnalised route planner to work
Restaurant not open at weekends but there are restaurants nearby which were OK
Breakfast was OK. Dinner was not good.
Reasonable cost for connecting rooms we have teenage children and wanted them close but not same room. Good breakfast, We did not realise it was under going a re furb and there were decorators and plasterers in reception. The room was hot and fairly cramped but ok for a one night stop over. Didnt know restaurant would be closed for evening meals.
Location and friendeliness of the staff the cumbersom access to the garage level from my floor (5e). I had to take two elevators back and forth.
Central to Clermont Sites. Poor bar facilities. Tea cups in the bedrooms were of poor quality plastic.
Helpful staff.Excellent breakfast. Bedroom facilities,such as lack of two bedside tables,are too basic for this class of hotel. Taxi booked by hotel was grossly overpriced.
Airco in the room. The breakfast was very good. We had a connected room (2+3) which was very easy with the children!
Large bedroom. Easy parking. Bathroom "tired". " Cooked breakfast" on the first morning was cold. Breakfast on second morning - just one person to try to cope! No plates, no glasses, no cold food, no hot food, no orange juice, no fruits but it did have some bread and preserves. Restaurant closed on Monday and Tuesday evening. Most unsatisfactory.
Very Basic Hotel in need of modernisation
Looccation and easy access from the motorway No
The breakfast was outstanding, staff very friendly and helpful. Staff were a bit thin on the ground in the evening. The only staff we saw was one at reception and one other sort of floating between bar and reception (although both were very helpful and friendly). We stayed on Saturday night but were unable to buy a meal (snacks only, pizza sandwiches etc)
Bathroom dirty air con did not work in one room no tea making facilities
The location was absolutely great for access to the motorway. The only thing wrong was that we couldn´t get internet access although the staff were very helpful
We arrived late and they were kind enough to leave a 'key drop' for us. Rooms quite small