Great helpfull staff.
Pleasant, comfortable and sophisticated environment. Wi-fi was not working properly inside my bedroom.
Great concept all very comfortable. Delicious breakfast Neighborhood nit the best, but ok
Very high style hotel in the midst of the more bohemian San Telmo neighborhood. Exceptional service and facilities. Great breakfast and handsome, attentive, bilingual staff If you want to go to sleep before 3AM request a room on the front of the building - music and parties occur in the pool courtyard some nights(mornings) until 3AM.
Very personal and comfortable hotel, where quality on all fronts was perfect! In contrast to another comment on this website, everything (incl. sauna) was working, the food was excellent, the breakfast was perfect, staff was helpfull, service minded, experienced and professional yet superfriendly. For sure a recommendation for anybody that visits Buenos Aires!
Very friendly and knowledgable staff. Beautiful layout. Loved the wellness center and the restaurant had very good food and service. Extremely memorable stay. No, everything was wonderful.
shower in the room and the gym &SPA "with up to date" equipments nothing
The kind staff the good breakfast and service and especially the welness!
amazing hotel. no faults at all . . . i was made to feel like a real guest . . . . location a bit dodgy , but you take cars everywhere in buenos aires , no need to walk down dark streets . . ..
Some cute design features, and the restaurant staff tried hard. Gym facilities were inadequate. Location was great for sightseeing, easy walk to major downtown attractions. Plenty of cheaper restaurants within walking distance Front desk staff generally varied between indifference and mild irritation, though there were exceptions to this, but you had to ask
The size of the room
Loved the big rooms. Very quiet even though the street gets busy outside. The staff is not the friendliest, but they get the job done. Great price.
Well positioned near downtown areas
large rooms, helpful staff, close to San Telmo Sunday market
This is the most amazing hotel I have ever stayed in. The décor, the friendly staff, the location. It's a pure experience. Proposed to my lovely girlfriend on the roof. Will definitely be back
Staff were incredibly helpful, professional, polished and friendly. Breakfast was yummy with plenty of food.
The room was fantastic! We ended up with an incredibly spacious loft with a modern and tasteful design throughout. The staff were very helpful and attentive and the location is perfect. It doesn't look like much from the outside but it is an absolute gem inside and an incredible value. The continental breakfast leaves a bit to be desired. If the eggs were any more runny they'd be soup. But it's free and the toast, cheese, and ham can at least get your day started.
Good location, Nice rooms Breakfast is included but could be better.
The bedroom was very nice and the team very helpful. The bedroom cleaning wasn't so good. In 5 days they didn't clean the floor one time. Not enough fresh fruit in the breakfast.
The staff, very nice and careful. The cleanliness of the room and the hotel and there is a subway station very close to the hotel. The breakfast could have more kinds of fresh fruits.
Good location Poor service - no clean towels or laundry on one day. Bathroom malfunction not attended to when requested
Nice hotel, rainshower was much appreciated and with the price of booking.com and an extra upgrade it became a pleasant stay. Argentinian power is a nightmare. The adapters (supplied by reception, well done!) kept falling out the wall. This is probably not an issue of tge hotel.
a very large and comfortable room. good location, near busses and metro to much trafic noise. the staff is kind and trying to help but too often give wrong information or service. I booked transportation from the airport which was confirmed but no one came no one explained why. I booked a shuttle bus to the airport and they sent us an expensive taxi. I was told that I can pay by credit card in US$ and they made me pay in pessos. Something seems to be wrong in the receotion.
The rooms were very good and the staff helpfull. The breakfast was poor.
The rooms are very well designed with modern appliances and comfortable/luxury feel. There is a construction across the street, noise level is unbearable in the morning. Staff is really not friendly and when I arrived with 5 bags, did not make an effort to help carry them in. While advertised as open, pool was closes and there was no free airport shuttle. Breakfast is really poor compare to other hotels in BA, OJ and Coffee taste like they have been on the shelf for a few weeks.
The hotel was new and modern with huge rooms and a massive comfortable bed. The room also had a leather sofa and coffee table and excellent WIFI available in the whole hotel free of charge. The hotel is in a good location between the centre and San Telmo and is safe to walk around at night. The breakfast buffet was not replenished enough and you had to keep asking the staff to bring out more coffee or fruit or butter etc.
near all action in the city
My fiance really enjoyed the continental breakfast. The room was a bit small but the location is just half a block from countless historical landmarks and the subte.
Original art throughout the hotel,beautiful rooms, great showers, and a full breakfast buffet made our stay pleasant. Professional staff helped us with reservations for dinner and a tango show, and were great to deal with. A small pool on the top of the building was too crowded to use.
excellent staff- very helpful with our trip travelling on from Beunos Aires
The cost of the rate and the benefits are good. The breakfast is very good. The localization is very good too, next to the government house and 03 blocks from Florida. The amenities are poor, for example, no shower cap, even after my request.
Excellent staff, Good Internet Faciliites and an excellent quality breakfast Nothing at all. Will choose everytime i am back in Buenos Aires
It was cheap and acceptable for the price. Nothing to brag about. It is a place to stay and sleep. Nothing more. Rooms were very small and noise from other rooms very noticeable. Would recommend but with these caveats.
Very good breakfast and excellent service!!
Great room, superb location Hotel was great!
The hotel was centrally located and nice breakfast. The phone didn't work the whole time and they tried to repair it but it never worked. We were not compensated for the trouble!!! they recommened a place to see tango. When we got to the restaurant we felt like they were charging us a high price because we were tourist and they were about to close for the night. We didn't think that was very professional for the hotel to send us somewhere like that and not tell us they were about to close..
The hotel location is good The breakfast is the same every day and the restaurant tables are not clean .
The noise of neighbor
Good location in Buenos Aires, near downtown touristic places. Nice front desk people, near Subte (subway), and good breakfast included in hotel rate. Carpets in tha hall needed vacuum cleaner. Bathroom needed more detailed cleaning. Furniture in rooms need to be renewed (closets i.e.),, TV Set was obsolete and with bad signal.
Very good location and staff Internet in the rooms very slow and sometimes not working
its in great location, stuff are nice. no
Very friendly staff. Comfortable room. Cleanliness. Centric location. They didn't seem to have duvet for a double bed, so they used one transversal blanket, which was unsufficient.The area around is a bit lonely in the night.
Everything was done well, just not "boutique" (personal, unique, memorable, worth the extra money, etc.), but then I didn't pay a premium, especially for the desirable location.
The location is very good. Rooms are clean, and the breakfast is good. There are no TV news channels in English. The computer available for guests was often not working.
Staff at reception was friendly. Hotel comes closer to 3 stars then four. Room was clean but outdated. Could not receive an invoice for accommodation-costs. Even after one week waiting the accounts-department has not been capable of sending it. A typical 3-star tourist hotel, not really suitable for businesspeople.
Location and staff! Room was a bit dirty upon check in but the staff quickly cleaned the room. Noisey
The excellent hotel location, very near the most important attractions in Buenos Aires (Calle Florida, Av 9 de Julio, Casa Rosada, Puerto Madero), in a safe zone even though it is downtown. The comfort of the room, the quality of the breakfast served and the clean installations. excellent! No
Very pleased with my stay there. Convient to everything
Wonderful hotel with very pleasant staff. Great room with comfortable bed. Should have CNN in English
The situation is excellent, just in the middle of the centrum, very near Plaza de Mayo and Casa Rosada. Still quite silent room, no noise from the street. The personal was very kind and helpful, and spoke good English. Breakfast was very good. When someone used shower in the neighbour room, the noise was heard very clearly. Fortunately nobody used shower at night. The view in TV was mirror image ?? It dìdn`t disturb much, because it is not so important to watch tv when travelling abroad.
I liked the location the staff was not particularly helpful. Our first room was really small but we were able to switch to a room that was a bit larger
The staff is very responsive to requests and just plain friendly! The room was comfortable but rather small.
Very friendly staff, fantastic location, good rooms with comfortable beds and powerful showers.
The hotel decoration and main halls are excellent.I've stayed in the Intercontinental club floors (17th floor) and rooms are excellent.
They charged more than Booking.com had confirmed to me and I spent 45 min discussing. In the end they agree with me.
Nice enough room for the price. Not much around the hotel. However not too far from San Telmo
Friendly staff who are very helpful in organizing and suggesting trips and/or activities. Good service and staff at front desk and restaurant speak english.
Convenient and quiet, and in walking distance from city centre Small bedrooms and old carpets, but otherwise very clean and comfortable
hotel is in the close proximity to San Telmo and other major sightseeing sights rooms are too tiny and the shower cabin is too small even for one person
the friendliness and helpfulness of the staff
Room was quiet and shower worked well. 3 blocks from subte/metrp relatively expensive for quality. no restaurant. staff spoke very little english
The staff were very accomodating & friendly. The breakfasts were good. We had dinner & it was excellent. The rooms were very clean. The room was very small. The location was not the best, but not really bad.
WI-FI connection and the hospitable personal, good breakfast. Nothing wrong, it was old city hotel, luxury few decades ago.
No bad points, every thing was excellent for our stay and everyone very helpful and friendly
Very unique, fun hotel. The staff was very helpful, and the breakfast was decent. Definitely a place with a lot of character. We stayed in one of the smaller rooms with two single beds. I would recommend a room with a double bed - they are bigger. Our bathroom was pretty small, and the shower flooded it every time. Definitely not a deal breaker though. This is a charming place.
the hotel staff is very kind.the decoration is unique& beautiful.the bed was very comfortable. there are only 5 rooms so I could stay like in my own home.for example, the breakfast was started preparing when I went to living room and welcomed me by good music. the bathroom is not so clean. The noise from outside.(some construction in the morning) it is little bit far from the nearest metro station(10 min by walk)
Good location, helpful staff, reasonably comfortable room, large bed, pool, patio. Hot water was not working on a few afternoons. Breakfast was not great, but there are several good breakfast places nearby.
Good location. Congratulation Nice friendly people
The rooms are very large. The hotel is not at all as is seems on the website. We stayed there for 8 days and the rooms was NEVER cleaned! The made would make the bed and empty the trash. NEVER cleaned the floors or bathroom or change the bed. Not enough towels or toilet paper.
Good room, good breakfast and good location. Hotel staff is umpolite, rude and disorganized. We have to argue to pay the price booked on activehotels.com. To make it worse, they locked me out of the room late at night, saying I only booked for 3 nights. Luckly, I had the reservation saved on my iphone, and proved that I booked for 4 nights. Otherwise, they would have kicked me out in the midle of the night. Moreover, I witnessed several guests having similar problems.
friendly and helpful staff, free internet, great location close to metro and walking distance to city attractions
courteous,helpful staff.conveniently located.good facilities.choice and quality of restaurant and breakfast dining were very good we were hapy with our stay
This is a lovely hotel with a very nice decor and beautiful dining area. Access to the internet is great and nicely located. There is staff to help you with luggage and overall the standard is professional.We stayed a Christmastime and it was tastefully decorated.
Central location, just blocks from the Congressional Palace and the Plaza de Mayo. Hotel staff was very friendly and accommodating - helping carry bags, making reservations, allowing a late check-out, etc. Room (a suite) was an excellent value, offered lots of room, and a great view over the Avenida 9 de Julio. The breakfast buffet could be better and more varied, but most hotels in this price range offer similar breakfast experiences.
No disadvantages for this hotel. The staff is polite and friendly. Clean and comfortable hotel in the center of Buenos Aires.
It has really nice decor with a lovely eating area and great access to internet, The concierge on the front desk of the night of our arrival was very rude in that he took so long to acknowledge our presence even though he knew we were there in front of him.
The hotel is nice and the staff is helpful, the breakfast was excellent! And the room is very clean. The only bad thing is that the room was very small (inclusive the executive room). I can't imagine the normal room. And another bad thing is that you can listen everything from the other room, even the phone and conversations. The noise insulation between rooms is very poor.
Very helpful stall, clean facilities, free internet, good breakfast
The staff was very nice and helpful. They managed to get us into the RojoTango show the same day we
Decent facility, good location and value when booking online. Nothing extraordinary. The host quoted us for a tango show at one price and we said yes, please reserve us tickets. They called back ten minutes later to say the seats had been reserved and the cost was now 4 times the original- each. When we said we didn't want to go anymore because of the price, the host seemed angry and upset. Every time after that the host was frosty.
We had an unexpected room upgrade (which was great). Staff were very polite and friendly (when avaialbe). The location of the hotel is in a safe and good area for tourists. Room was well cleaned each day. Breakfeast was a chaos (no plates/cups at times, not much staff). Food would not be re-supplied when eneded. Hotel is oldish (but Clasical, which goes with the B.A experience). Rates are ok (not the best).
Good breakfast, good staff, willing to answer questions about directions and such, always helpful to help getting taxis. Room in itself looked better on the website than on real life. Hotel is a bit old and it shows a little in the accommodation, specially in the bathroom. They are working on it though, entrance and hallways look very sharp.
worth the value paid.
The Spa The hotel room was completely different than it was on the pictures, it was old and dated and i wouldnt have bookt it if i would have know howthe rooms acctually looked like.
good localization; nice bathroom unconfortable bed and pillows; noise room (tv, ar conditioning from other rooms, hotel machines); breakfast with very few options;
I didn`t like the hotel. The service is poor, the room is more then poor
Central location, good spa facilities. Very dated rooms now in desperate need of modernisation.
It was clean, good Internet, good breakfast. I spoke in Spanish as much as possible, but my Spanish is weak. I felt some disdain for having to speak English with me by some employees. The bell man took advantage of my poor Spanish to call for some kind of taxi when there were many he could have stopped on the street - I was in a hurry to get to the airport. I believe I received a room upgrade. So some staff were good and others were not.
The spa was OK though pitty that there is now swimming pool. It is certainly not a 4* hotel at least not the room I was in. However, in view of the price (90 $) i was not expecting a lot more.
Lovely hotel. Really enjoyed the decor and the feel of the hotel.We are actually coming back, we enjoyed it so much. Need to think through the organisation of self service at breakfast. You need more than 1 service point or at least a different one for coffee refills etc.I enjoy hotels which have a hint of grandeur and history. Some desk staff are great and welcoming. Others might like to improve on their attitude to guests.