rahat ve temiz olması ve heryere yakın olması sadece room serviceedeki yemek gece çok az
temiz ve konforlu
Yer olarak çok merkezi ve rahat bir otel.Kahvaltısı sunumu ve çeşidi olarak mükemmel. Özellikle fuar ziyaretçileri için ulaşımın sağlanması çok yerinde bir uygulama. Banyo malzemeleri daha çeşitli olabilir.
The hotels location and the friendly employees were the only positive part. The hotel room was nothing like the website picture. The room was very old, small and noisy Please advise the hotel to provide correct pictures of their rooms for your website
Resepsiyon`da sicak bir karsilama, genis izahat. Güleryüzlü personel.
business room iyi düzenlenmişti banyoda tesisat iyi çalışmıyordu
calisanlar cok egitimli ve konforlu
fiyat/fayda orani olarak gereginden pahali--Berlindeki bircok ayni ozellikteki otel yari fiyatina bu hizmetleri sagliyor...
Odanın dizaynı Ucrette 10 euro yukselme vardı sebebini sordugumdu bilmediklerini, kendi rezervasyon bilgilerimi onlara iletebilicegimi soylediler. İnternette var deyince 5-6 euro vererek internete bakabilirsiniz o zaman yorumları hic sevimli degildi. Odaya ikram gibi bıraktıkları kucuk boy suya 6 euro kesmeleride anlamsızdı. İkram degilse benim bildigim mini barda olması gerekir.
Location House keeping hours
Oda temizliği genelde iyiydi ancak bir önce kalan kişinin açtığı biranın kapağı hala açacağın üzerinde duruyordu. Benzer bir durumu başka birinden de duydum.
excellent design of rooms the WiFi overpriced and of poor quality
Everyone at this hotel was so very kind and helpful! One of the staff who helped us in from our check in was an amazing friendly face and he followed up when we were passing through the lobby. This was a great place to stay in Berlin! Thank you!
location,clean,near shoping center and historical zone the lobby not active.
The Spa (Club Olympus) was very nice. The massage is recommendable. The View of the room was very limited.
good staff, food, atmosphere too high cost of internet connection additionally you can't get it for 3 days for example (max lot 24 hour)
We were treated like a king and his queen! None
We had a delicious breakfast. We slept in a beautiful room with all the comfort we needed. The hotel staff was very friendly, patient and helpful. This hotel deserves the five stars! Maybe a little bit too expensive for us, but we don't complain. We haven't both a well-paid job. But for once, we're happy we could sleep there one night!
loved the hotel and the city
the beds were incredibly comfortablr and the rooms were always immiuculate the staff did not always respond to questions or requests as needed. They seemed to need a little more training in handlinf quest requests and providing the correct information. Also the breakfasts were a little skimpy.
From the moment I arrived I was greeted warmly and treated like a valued guest. The service in all areas of the hotel was the best I have experienced at any hotel. The rooms are beautifully updated with very well appointed bathrooms. Entertained clients on three occasions at the Curtain Club. Could not have asked for better service. Nicholas in the Curtain Club should be commended for a job well done. This will certainly be my go to hotel in Berlin for future stays. Not a thing.
Very attentive and helpful staff in a beautiful facility. Chocolate Day special event was wonderful. The room was very nice but not warm enough. Hot chestnuts as pocket warmers are a nice touch. The heating system was not adequate for the cold weather and we had one whole day with no hot water. Breakfast is pricey.
Excelent club floor facilitioes( club lounge)
Staff were "over the top" good. Club level had an added cost.
Location, rooms, TV screen, friendly, efficient staff Breakfast, while good, is overpriced. They should just make all rooms €15 per person per night more expensive, make breakfast inclusive, and charge the outlandish rate for non-guests. Oh, and put back roast potatoes into the breakfast menu! For those of us with cholesterol issues, all the eggs, cheese and sausages are useless, and make breakfast devoid of anything hot other than tea or coffee.
quality of breakfast quality of room service
The quality of the rooms is second to none. The staff were polite and friendly. The lounge area with comfortable armchair seating and a fire was an excellent place to relax after a day's shopping. There were obviously high security guests staying and we had to walk a long way around to get back to the hotel as all the streets were cordoned off - as well as being scanned before entering. Having to explain to the police that we were staying there and had to go through was not straight forward and felt intimidating. Perhaps if we had been given some form of id other than the room key to show it would have been easier.
Everything. The room and meeting facilities were excellent. Nothing (well, besides the weather).
Location at Pottsdamer Platz is excellent; next to the former wall, and well located for easy access to most points in the city. Checking in on Sunday morning after a flight from the US, tends to be iffy, however, the Ritz had a room waiting for me, and were expecting me. The hotel interior is beautiful. Rooms are well appointed, large, especially for European standards, and very quiet. The bar and restaurant was excellent. Only quibble I had was with the gym: small, smelled, and illequiped.
Absolutely fabulously decorated, marvelous rooms..ranks with the best in which I have stayed, and I have stayed in nice hotels. love the heated bathroom floors. Wish it were on k'dam...but for tourist attractions, it is in a better location.
We were very impressed with this hotel--our room was well-appointed and spacious, the staff was amazingly professional, helpful, and friendly, and the hotel was beautiful and in a perfect location. We stayed on the club level and we really enjoyed the lounge area--the breakfast was delicious and the staff there was particularly wonderful. We would recommend the Ritz-Carlton Berlin to anyone. We thought the internet access was way overpriced. It was available in the club level, but not as wifi--you could only use their computers. We paid enough for the room and parking--on the club level I think internet should be included or at least wifi available in the lounge.
Staff was amazing, wellness center beautiful Restaurants are fairly expensive
odaların ısısı cok berbat,hasta olduk soguktan
Yeri süper, tertemiz, yepyeni, çalışanları saygılı ve kibar, fiyatları da gelişmiş bir Avrupa ülkesi için gayet makul. Bir kişi fiyatına iki kişi kalabilmeniz de ayrı bir avantaj. Odadaki kıyafet dolabının çok küçük ve kapaksız olması ve kahvaltıda peynir çeşitinin sınırlı olması dışında eleştirecek bir noktası bulunmamakta. Odalara kapaklı ve biraz daha geniş bir dolap seti alınması. Kahvaltıdaki peynir çeşitlerinin biraz artırılması.
Merkezi yerde olması.Kahvaltının yeterli ve fiyata dahil olması. Odaların küçük oluşu.
kahvaltı ve giriş deskindeki şehir haritası otelin merkezi yerde bulunması vede yeni yapılmış olması odalar küçük elbise asacak dolap yok komidin ve buz dolabı eksikliğini yaşamaya başladığınızda hissediyorsunuz odalar ses geçirmez diye bilgi veriliyor ama bunun gerçekliliği tartışılır
Metroya yakin olusu,calisanlarin ilgili olusu,temizlik ve rahatlik acisindan begendim. Internet araciligiyla odedigim fiyat otele gitmeden makuldu ancak otel girisinde tabelada afise ettikleri oda fiyati 10 € daha ucuzdu. Kotu.
Good position for the city Very little rooms!
clean city pension close to main attractions
Location and breakfast. Nothing particular. The hotel staff did not speak English. But with the help of body language, we sorted things out.
It was only 40 Euro a night The staff did not speak English. I was not able to pay with a credit card: I had to get cash.
Very clean,breakfast alright but same every day,however its very close to the sites and we did not need to use any transport Checked in late at night so no reception available ,but had to use a combination safe to retrieve key for hotel room. The roadside room was very noisey,traffic all night so if a poor sleeper ,dont sleep in a front room of the hotel.reception staff did not speak very good english but were helpful.
The hotel staff is on site only from about 7:30 to 19:30. If there are any problems when they are not there, it is your problem. It is a problem if you want to leave your bag for the day if you have a late night departure. In my case a woman in the office agreed to meet me at night so I could leave my bag and she did not show up. I missed my flight because I had to wait until the next day when some one showed up.
Very good cost/benefit relationship clean very central Need minifridge wifi internet not 100% running
Very close to Potzdamer Platz. Very high ceilings.
We travelled as a family with three children.We had not expected the hotel to be on the first floor but the place was spotlessly clean the staff were very helpful.The breakfast was a sumptious feast with a wonderful variety of food.The food was on par with a five star hotel.I was impressed to see that germans were staying there which I think is a good sign of a hotel.I am recommending it to all my friends as it was excellent value and an excellent location close to the hub of activity Potsdam Square.I was delighted to find the hotel on your website. no complaints Idid not read the reviews before hand did not know that I could.
Good and silent hotel. It is located in a quiet place. The benevolent personnel speaks on Russian. Rooms small, but have a high ceiling. The breakfast is magnificent, there is even a red caviar. We are very happy that were in this place.
Cleanliness, location Resturant was not a good value
A geat Hotel close to Brandenberg Gate and Check Point Charlie Rooms was the best comfortable and the bathroom was the best facility that I have ever seen. Food was great will go back again in time for the Kris Kindle Mart in the end of November. Greg Greenwood ECC
We were waiting for check in and check out one hour. It is not possible in 5 star hotel, staff in the kitchen was not friendly,
Excellent location for a citytrip, near Potsdamer Platz not far from the Brandenburger Tor and the Reichstag.
Nice location, just 2min.walk to the subway station. And we could see the Brandenburger gate and the parliament from the street in front of the hotel. Room was large enough to relax and very clean. The receptionist was so kind and gave much information about Berlin. Nothing.
Comfort staying in the most important part of the city
Location, facilities The rooms were not cleaned weel. Children's menu: quite poor including quality of food.
I had access to the executive suite which was incredible. The shower was amazing and the TV was very nice. The staff was very helpful and friendly. We felt right at home.
This Marriott is like the hundreds of Marriotts, nothing special. Reikstag is 10 min walk, the main shopping area is 15 min by car. Rooms have lots of space, big windows, comfortable beds.
Great location, great room, great breakfast... Not enough time to use the gym and the swimming pool...
Finding the hotel and parking Goggle maps has wrong location of hotel
Great position, excellent breakfast buffet, friendly staff
Kahvalti bufesi guzel, oda genis ve rahatti. Personel guleryuzlu ve yardimci. Cocukla rahat edilecek bir otel.
Güler yüzlü karşılama, kahvaltı zenginliği, erken check in imkanı eski odaların hızlıca revizyonu yapılmalı. Mobilyalar eski ancak odaların tekstil ürünleri yeni
Very poor internet connection
next to public transportation
The individuality of the hotel; the standard of breakfasts; the size of the room; and the attentiveness of the staff. Nothing
very nice service in the reception Some of the rooms are small
Everything was ok
The hotel staff was very kind and helpful. The hotel was clean and comfortable.
We liked the staff. They were very friendly en know a lot about Berlin. De rooms were fine en the breakfast good. Close to the S bahn.
Your personal assistance and your caring staff. We asked for a wake up call and didn't get one. Don't know what happened there.
It was just a wonderful hotel. Full of character. Big rooms with high ceilings. Extremely comfortable bed. Extremely clean. Fantastic buffet breakfast. 3 mins walk from Tiergarten train station. Very friendly staff. There was nothing we did not like.
The view out of the window directly onto the Spree was marvellous! Make sure to reserve a room with that view! The Art Deco style of the house was a beautiful frame.Everything was very clean. Rooms were clean, but the style did not live up to the beautiful historical frame. The bathroom/shower could use some modernization.
quality and standard of the room.Particularly comfortable bed.
The hotel is comfortable and is situated in good location. I had problem with AC in my room. Felt like it is only works ok at night. During day time it was blowing hot air. It got so hot in the room could not stay in. Reception just kept promise to fix it. You know the drill: " oh yeah, we will send somebody to fix it". Never happened.
Excellent hotel - friendly and helpful staff; great location. Hotel bar and restaurant expensive
Modern newly built hotel in the center of Berlin near to all sightseeing places. No wellness center or even a small gym with a few cardio machines.
It is a good tradational German hotel
Wonderful buffet breakfast
It was relatively quiet. We satyed on the top floor and had to walk up the stairs as there was no lift. It was really a tough task.
Its location, comfort and privacy. I felt the manners of some of the staff were brusque at times. The exceptions to this were the lady serving breakfast and one of the waiters in the evening both cheerful and respectful. I would have liked if there had been internet access via an available hotel computer. The room was not cleaned one morning. When I came back in the evening the notice on the door had been turned to do not disturb!
Comfortable hotel. Very pleasant and helpful staff. Within walking distance of many attractions. Tea/coffee making facilities in the room would have been a nice addition.
The room was very big, breakfast was decent, staff were v. friendly.
the entrance to the hotel is not clean
the staff no elevator
Everyone was very attentive an d aimed to please.
The hotel was quiet, had character and was in a convenient location for the city center. The breakfast was good. It was quite a climb with our luggage to the top floor !
the location-near the potsdamerplace the silence the modend furniture the room was little small no bath only shower no dark cartains on the window
Excellent location , very close to underground, main areas of interest in the city and shops.At the same time very quiet. breakfast is expensive.
Tidiness and location. Good breakfast. No complimentary bottled water. Would be good if there are hot items in the breakfast menu.
I only stayed for two days as there was rock breaking equipment going all day from 7 in the morning and it was just intolerable and I do think we should have been informed of this prior to arrival. We had to find alternate hotel.
Friendly personnel. Clean rooms. rich breakfast. It was close to the venue of the congress.
location was great, room was fine for 2 adults and 2 children Tourist Info at the train satau=ion sent us via the S-bahn rather than on the bus from Potzandammer Platz- the bus was quicker and easier.
the hotel was situated in a great location. Great and clean rooms. Excelland breakfast
It's comfortable hotel in nice place without noise outside. We could walk to many historical places and attractions and museums on foot. There was clean every day and staff was very nice. We had no iron and it can be obtained only from 8.00 till 16.00. At this time we were out at the hotel.
Kindness of personnell, clean and comfortable rooms the first we woke up by very loud construction work next to the building, at 7.00 pm... by the way, after complaining, this was compensated by free breakfast
I went to Staatsbibliothek zu Berlin. On the last day I stayed, the pillow and blanket of my bed were not under the sheets. This is the big problem of housekeeper.
A little hard to find, but in a great location. Safe. Quiet. Clean. Updated. Staff was awesome. Cute little bar downstairs The water didn't stay in the shower, it went all over the bathroom floor... Ask for extra pillows.
The hotel is excellent in every hands. I am very satisfied with it. The only suggestion is that it could be even better if there is a hotel sign guiding to the guests in the street, since no hotel sign let people be very difficult (maybe impossible) to find the hotel.
I liked the peaceful road where it was situated, and the large spacious room. I liked the breakfast room and terrace upstairs, and receptionists were friendly. The weather was extremely hot and it could sometimes be difficult to sleep at night with no air conditioning or fans. The reception was often closed and it was sometimes difficult to get things done there. It felt more like a spacious guest house really than a hotel. The towels were a bit small and it was a struggle to get things like soap, and some basic washing done. I personally find the bedding and pillows in hotels like this a bit basic and uncomfortable, but maybe that is because I am not used to German bedding.