banyo cok ufak. hem bide hem closet sıkıstırılmıs. gereksiz. balkonda oturacak sandalye masa yok. parka karsi oturmak halbuki keyifli. kahvalti salonu basik, kasvetli. yeri iyi. huzurlu sayfiye bir bulvar ustu. az yokus ama yine de guzel. odalar temiz ve aydınlık
çalışanları çok iyiydi. merkezi olması büyük avantaj oldu
Otelin yeri ve ulaşım çok iyi. Parka bakan tarafta kalanlar için kentin, parkın ve denizin görüntüsünü yakalamak çok güzel. Parkta keyifli bir gezinti için uzağa gitmek gerekmiyor. Parktan gelen horoz seslerini duymak bile mümkün. Otel Gülbenkian müze ve bahçesine de çok yakın. Otelin resepsiyonundaki görevli ilgi göstermeyen birisi. Asansörün çalışmaması gibi bir durumda sorunu sizin çözmenizi bekliyor. Bizi en çok rahatsız eden, otel tanıtımında sözü edilen manzaralı kahvaltının yerine otelin bodrum katındaki basık salonda kahvaltı etmek zorunda kalmamızdı. Kahvaltı verilen kahve ve reçeller berbattı. Oteli seçerken kahvaltı verecek olmasını önemsemiştik. Bu otelde kahvaltı etmektense herhangi bir pastanede çok daha lezzetli bir kahvaltı etmeyi tercih etmek gerekir.
Otel calısanları saygılı ve titizdi. Temizlik ile ilgili hicbir problem yasamadım. 4 yıldızlı bir otel olmasına ragmen, yuzme havuzu, spor merkezi, kuafor, ihtiyaclarınızı karsılayabileceginiz bir kac magaza, otel icinde yoktu. Sadece hediyelik esya satan bir magaza vardı. Ayrıca odalar ses geciriyordu.
Yeni,temiz,iyi dekore edilmiş,zengin kahvaltı menüsü ve iyi bir fiyat/kalite dengesi olan,merkezi konumda iyi bir otel.
Fiyat kalite oranı gayet başarılı, rahat iş ve şehir keşif gezileri için oldukça uygun bir hotel. kahvaltı biraz daha çeşitlendirilebilinir veya lezzet katılabilir.
Fiyat kalite ilişkisi iyi.Odalar rahat temiz.Kahvaltı güzel.Merkeze yakın. Resepsiyon görevlilerinin şehir yaşamı hakkındaki bilgileri az.Concierge hizmeti zayıf.
Odadaki sampanya ikrami ve aromatik banyo urunleri otele ayricalik veren seylerdi Son derece temiz ve cok ilgili personeli ile esim ve ben cok memnun kaldik bundan sonraki seyahatlerimizde sana otelleri ilk tercihimiz olacak.TESEKKURLER
çok temiz, özellikle resepsiyon görevlileri güler yüzlü ve yardımcı
Yeri,temizliği,personeli,kahvaltı,yeme içme olmadı
it was everything we hoped for and the hotel is beautiful. the staff were wonderful and the atmosphere was very relaxed.
Very comfortable bedroom, with helpful staff Location very inconvenient. Alcantara no place in poring rain!
Everything.. Hotel, Service, Breakfast, Room, Pool, Sauna... Nothing
The hotel has the most beautiful grounds in which to stroll, a fantastic pool, very atttentive staff and it is so quiet and relaxing that it's like being away at a retreat.The garden rooms have their own terrace with sunbeds and furniture - a lovely place to sit first thing in the morning or last thing at night .I would recommend this hotel to anyone - one of the best i've ever stayed in.Pure class!
We had a very nice and quiet room. The Garden was a paradise incl. the pool-area. Very good breakfast. friendly an helpful staff. It could be a little bit cleaner in the pool-area and toilet-paper and paper towels were missing in the ladies room.We didn't like rests of cigarettes lying on the breakfast-terrace.
The buildings and surroundings are amazing. The staff excellent and helpful. Beds were too hard. The rooms didn't match the expectations from pictures on the internet.
friendliness of staff excellent service non ivasive attitude
The common rooms and grounds of the hotel are beautiful and the service was excellent. The location of the hotel is a bit out of the way, but taxis are not expensive and the hotel offers a complimentary shuttle service to the principal tourist attractions. When we took the shuttle, our driver gave us a tour en route that rivaled many city tours you buy, complete with interesting facts about the city, its history, and what we were seeing. The entire bell staff and concierge staff were very friendly and helpful. The hotel also had our room ready and allowed us to check in early, which means a great deal to us after a long international flight. The maid came to do turndown service at 10:00 p.m. after we had already gone to bed. This was a minor inconvenience - overall the service was excellent
The location of the hotel is perfect! up to a hill, situated in a quiet area but you need a car so you can go wherever you like! The staff are all of them very friendly and ready to serve you! There has been a problem with mu wifi connection but after a few days it was resolved and the temperature inside my room was too cool for me! although there was an air condition, I could not adjust the temperature easily!
the elegant surrroundings. especially in the main building.the staff were dedicat.ed warm polite and friendly.beauitiful garden.a feeling of exotic luxury. a taste of the past.lovely chinese pavillion in the garden where lunch and cool drinks were served.excellent health club.good size room with garden view.
Extraordinary hotel , really outstanding
It was very comfortable and equipped with everything you need. Especially free/fast internet Wi Fi availability is a real plus. Even coffee machine is available, why not posted on web page? Staff was friendly and helpful. The soap was missing at the second night after cleaning and they delivered it in one minute. The only negative thing, it is up on a hill, you must walk 5 minutes up from Avenidad
Odanın dekorunu, banyo ve tuvaletini, yatağın rahatlığını beğendim. Odada radyo - cd player olması da çok hoş bir sürprizdi; ancak radyo'da ve televizyon'da hiçbir kanal net çekmiyordu; kesinlikle faydalanamadım. Kahvaltı çeşitleri çok zayıftı. Odanın temizliği de daha iyi olabilirdi. Bilhassa havlular hoş kokmuyordu. Açıkçası bu otelin nasıl olup da 5 yıldızlı sınıfında olduğunu ben anlayamadım.
Great location in one of the nicest areas of Lisbon, friendly staff,clean and efficient hotel ideal for a weekend break
Beautiful hotel in a great location!
Hotel Jeronimos was a great hotel. The room and bathroom were spacious, the room was clean and modern. The buffet breakfast was fantastic. They even provided the famous Portuguese tarts. Extremely well located next to the Jeronimos monastery and easy to park in the street. Good value for money. No pool, but otherwise we were very happy with the hotel.
location poor seating area
very good service and a very clean,beautifull design hotel
Good location for vacation Internet
Good selection at breakfast (less good service), good service from the front desk and the location of the hotel (as distinct from the position of the rooms) was good. Our room was cramped and the furnishings were mediocre. The so called 'design' of the designer hotel was somewhat passe with general rooms and indeed our own room feeling 'tired' and dated. The room we had certainly didn't match the description of the room we thought we had booked ......
The design and decor is very attractive and elegant. The Hotel is also located in a premium zone. The room was very small and the Internet service had an incredibly poor performance.
It was good in overall there was a scent in the ladies restroom at the G1 floor. It was annoying
Great swimming pool (although not enough sun loungers to go around!) - good selection of food for breakfast (not enough selection on the bar food though, if one wanted a budget meal) - ALL staff seemed to be able to speak English (hurray!) - room was wonderful, clean, well-facilitated, comfortable (mini bar could have had a better selection though, for food and drinks, especially for soft drinks and non-fatty foods). The location is very complex if coming from a metro station. I ended up walking along the hard shoulder of motorways more than once, not easy when you have your suitcase to tow as well. Hotel could make it clearer what is the safest metro station (cidade universitaire), and how to get there from hotel easily.
There was obviously some infrastructure problems during my stay. Hot water was missing one day due to a briken pipe (happens I guess) and the elevators was totally overloaded during mornings. One elevator was out of service and the capacity was clearly suffering from this. I heard many people complaining that they had to wait for 10-15 minutes before the elevator showed up.
Location, ambience, room, helpful staff Only a non-smoking twin or smoking double available. Originally charged us for breakfast which was in the rate we paid.
Near to airport, spacious corridors, lovely rooms and professional staff. The poolside cafe could be a little more friendly, atmosphere for casual dining. Light music perhaps.
Perfect choice to visit in Lisboa. Good restaurant and beautiful garden. Good breakfast. The room and the bathroom was roomy.
The hotel staff was outstanding. We had quite a few special requests that were always quick to be answered. The courtesy and attentiveness of staff are really exceptional. Room is big, clean and comfortable. Breakfast buffet is excellent and rich, and the minute you sit down for breakfast, even when the breakfast hall is crowded, someone comes to you to offer tea or coffee. The hotel is not quite in the center, and we used taxis all the time to go back and forth. Mostly there was no problem with that, but one day there just weren't any taxis and we had to wait for a long time. Also, some drivers try to cheat - twice it happened to us that they charged 18 Euros for a trip that normally costs 7, and you can't really argue without the language.
A superb bed A busines hotel should have free wifi-access (included in the price, charge more), the internal tv was very bad (bad quality crt, smal screen 20"). at least 52"/55" full led hd tv should be standard.
Rooms were large and nicely furnished.Good breakfast. Busy road at back of hotel meant traffic was loud if windows open
Yeni yerleşim bölgesinde olması rahat bir yerde olması merkeze kolay ulaşım ve yakınlığı ve çevresinde de bir çok otel olması güzel detaylar.Otel de son derece rahat ve güzel.Beğendik. Otoparkın ücretli olması kötü, konaklayan misafirin arabası için park ücretli olmamalı.
good choice for visiting Lisboa, cheap underground parking, close from Metro, good breakfast
I liked everything, it was more than i've expected.
Comfortable room, substancial and varied breakfasts. Good ratio hotel quality to room price. Access to free of charge wireless internet in rooms. Quite close to metro station Outside center, not interesting hotel surroundings
convenient clean staff unfriendly ,offhand
The hotel is 200 meters away from metro station, from which you can virtually go anywhere around the city. Hotel staff are very friendly. The four of us arrived in Lisbon sick with high fever, and needed to go to a hospital, the manager on duty was very nice and helpful in directing us where to go and what we should do.
It is close to metro and train station - so it is easy to access any location in the city, and around it. There is quite a lot of noise from adjacent streets and the highway. It is too far from center of the city to be able to walk there.
Acceptable size of the room, generaly reasonable location: close to Jardin Zoologico station, 5 stops from city centre. Reasonably priced when discounted by booking com (not direct hotel prices) Terrible bed materraces causing after 2 days killing pain in back. Ice cold water in swimming pool making impossible to enjoy swimming when staying there in witer time (pity, as we decided to stay because of the swimming pool - if we knew we would pick another hotel...)
Bathroom is really clean Bed
Quite a nice location....great value for money. Two very slight things....1.The bath did not have a plug that fitted. 2.Maybe a little more variation in the breakfast menu(I do realise that this is cost driven).
It was friendly & close to stations no
Nice room and excellent breakfast buffet included in the room charge.
Location is very good, central but quiet. Hotel is new (4 years) and installations are excellent. Breakfast is very good. People are very kind.
They recommended us a restaurant with wanderful wiews of Lisboa, Graça. Please don't send more customers to this restaurant, very bad reputation for the hotel.
this is a highly overrated 3 syar hotel with poor design and tasteless decoration. uncomfortable beds. 5 stars is a rip off
room service, facilities, quiet bed springs were noisy
Breakfast was excellent
Rooms were ok, silent(except for work nearby) spacious enough. Lifts were slow to arrive, access to the stairway should be allowed (little need for a lift when your room is on 2nd floor) Breakfast was excellent, buffet had good choice. Restaurant was a bit disappointing
The best breakfast that I have had at Europe. The room was very nice. It was near to the subway and near to the El Corte Inglés. I didn't like the fact that I needed to pay € 5,00 more to order anything from the room, when the restaurant closes at 22:30 and the bar (to order food) closes at 23:15.
value for money nice staff good comfort older hotel
Good quality rooms and service. Location is four metro stops from the centre but metro station close by. The hot food served at breakfast could have been warmer.
Very generous size room and bath (especially for Europe). Modern, clean, great view and location, and a very friendly staff. The restaurant food was very good and above expectations. No surprise charges on the bill, we had ice delivered to the room and were happy to see there was no charge. All in all, I would highly recommend this hotel and at it was a great value. Only negative would be that we hit this hotel in early Novemeber, but the weather was warm for that time of year and the a/c system had been switched for ability to heat not cool. As a result we were not able to lower the room temp as low as we like but it was not intolerable.
Common areas were attractive and well maintained, staff was polite and responsive (especially the doormen, who were super). Breakfast buffet was excellent. Very convenient location. The furnishings in the room were tired, especially the carpet.
This is an excellent hotel, the staff are extremely friendly and helpful and the service they provided was very prompt. I really liked the location of the hotel. It is only a 10 minute walk from the city centre and is in a lovely area of Lisbon right beside a park.
Beautiful location. High quality room furnishings. Very comfortable bed. Good food. Friendly helpful staff. Nothing not to like.
The staff were professional and freindly. The rooms were spacious and had a great view over the city. The hotel is close to the centre.
affordable and very nice
great luxurious hotel at an incredible price! Was truly impressed.
very comfortable room with a good view over the city Quite a long walk from the city centre: and restaurants bars etc,bar and restaurant prices high especially breakfast
It was in convenient location, and a reasonable price for standard of hotel
Room service, cleanliness of the room, courteous and helpful staff. Services offered. Prompt response to my requests. Comfort of room and view., Excellent location. Food. Nothing i did not like
I have to say, the staff at the hotel were very friendly and helpful. Especially the concierge (his dinner recomendations were spot on) and the staff in the bar. Location is a little out of town, but only about 5-6 euro in a taxi. Once you get over the price at the bar (just maybe meet for one before you head out) the hotel is great. Pity there is no pool. The price of the breakfast is daft! There are loads of little cafe's just a few doors up and down the street. The bar is also very expensive, but the staff are very nice and it stops you having a load of late ones!
food is very poor ,quality ingredients , but very small portions and strange concepts
location and service Nothing
Helpful staff, very pleasant surroundings, first class fixtures & fittings in rooms and throughout the hotel Bar and restaurant very expensive. Location adjacent shopping centre(s) but no local bars & restaurants, a taxi is called for to go to anywhere of interest.
Service,location,everyone speaks english
Please write at least 15 words My room has not been cleaned one day. Staff unfriendly. Spa was disappointing.
The hotel is very clean with spacious rooms and bathrooms, the staff are friendly and quite helpful. The free internet access in the lobby was extremely helpful. I would really recommend it.
It was very good hotel. We enjoyed very much newyear's holiday. Breackfast was big choice of fresh food,very nice view of city from our room. Very clean and quiet.Convinient atuation of big sgoppig mall. Hevy rainy night,our room window was leaking. But they change more higher room. Sometime nobody at reception.That class of hotel need concierge most of time of the day.
Nothing. I do not recomand anybody 2 go there, bad service, bad atmosphire, not clean enough. disappointing. The Hotel supposed 2 b Spa hotel, but the tinny Spa is unbelievebly cold, the water are freezing and it is very crowdy, Disappointing.
Spacious room Internet service at hotel poor, also could update a bit the furniture
Location Dirty and smelly spa, bad room service also room service people didn't speak English. They parked our car without telling us that there is cost for parking
Very spacious rooms - Checkin Reception was very helpful Not many staff can communicate well in English -
Hotel was extremely relaxed and comfortable. Facilities were excellent.
excellent quality and value n/a
The staff where very friendly and helpfull Having to pay to sit around the pool, I think this should be included in the price of room.
the bad smell from the toilet in the room
OK Spa Hammanm a little smelly, fungus? Sometechnical stuff not working
dinner on top of hotel and bath tub was so nice and big , view of the city tea and coffee set up was not replaced after first day, however we never requested, thinking it will be done
Toilet very nice fee for the pool
The hotel restaurant & bar has spectacular views overlooking the city The spa facilites and outdoor pool were under construction until sept 07, this was a little frustrating.
The design and layout of the rooms were very pleasing. Also the food in the restaurant and the views were stunning. The downstairs bar and restaurant was a bit soulless and we were chased up in the lift by a porter who had brought up our bags earlier and wanted a tip.
room, location, extra charge for swimmingpool of 12,5 € p/p
Very close to taxi stand, subway station and bus stop. Clean room, good breakfast, and wify internet access.
Position of the hotel ( near metro, bus, train ), friendly people, clean. Breakfast was not extensive.
Metro just outside Trying to find the entrance by car is impossible, nightmare traffic of course and no hotel signposts unlike all the other hotels!
Would definitely come back
close enough to get to downtown lisbon, but far enough to relax. location atmosphere was not very good. no gardens or pool for relaxing atmosphere.
Excellent location (5 metres to the metro station!), polite and really efficient staff, good breakfast, very clean and confortable room. Assolutamente CONSIGLIATO!
Nice room, pleasant staff. Bar service slow - lots of help around periodically and then nothing
Our stay in the hotel Açores Lisboa was excellent! I will recommend this hotel for my friends! Thank you very much for your kind hospitality!
very nice staff and a great price for the room provided parking garage quite expensive compared to other hotels in the area
The service of the staff, our airco was not working and in 1 hour we had a new room with a good working airco.
The location is ideal for all our needs and is consistently good value for money The absurb cost of bar prices and room fridge food and drink
Fantastic views when having breakfast, very nice food, rooms were very comforatable ! Bathrooms a little on the small side.
only location I don't like the gray (white in previous life) towels, window view to backstreet, small and not clean bathroom
1. Breakfast with the view of Marques de Pombal Square 2. The huge double bed 3. Tea and coffee making facilities in the rooms 4. Superb location right near the metro station
Room design, location, good beds and new bed linen, tea/coffee at room. There was also a bit noisy during night (planes going to airport), unpleasant view from the room to yard.
it was very modern and I like this style of furniture there was very strange smell in the bathroom that is why I had to have the door closed during the night
Hotel is noisy for renovating work.
Easy to get to from the airport. Metro and bus service are very near the hotel. Room was very quite and roomy.
Nice lobby entrance. Nice bathrooms Rooms decor is very plain and could use some sprucing up. A 10 minute walk to the dowtown core sector.
Breakfast was very good.Overall very happy with everything. No
1) Accessibility to the Metro which crosses between 2 lines (only about 5 min walk). 2) The bed was comfortable. 3) It has all the basic requirements and cleanliness that we want. 4) As we check-in after 10pm & check-out the following morning to go for more sight-seeing, we basically have the room for shower & sleep only, so nothing more to comment. 1) cannot check-in earlier when we reach @ about 9 a.m. but able to leave the heavier bags in the hotel. 2) don't know if it is really no room or if the reception is just following the hotel's policy of check-in after 1pm. 3) there was only 1 person @ the reception, need to wait if there is a crowd.
Clean modern rooms with enough space for comfort (not enormous but fine). Double glazing and excellent air conditioning, noise no problem at all. Lovely hot strong shower! Good buffet breakfast with lots of choice. Right across the road from the fab Gulbenkian gardens, musuem, gallery and cafes. Metro and shopping centre close by, 3-4 mins walk, so very easy to get downtown, and the price is much better than downtown hotels. Good choice of bars and restaurants within 2-4 minutes. Some staff very helpful (some less so) Room initially allocated was smoking and a bit tobacco smelly. Fixed the next day though, replacement room was lovley. (If it happens to you, do ask). Be aware the hotel is used by lots of tour groups so can be busy in the reception, breakfast or bar if you happen to coincide with one. We didn't find this a big problem. A couple of hotel staff rather cold and unhelpful - others very friendly and efficient.
Nicely located just near the Gulbenkian garden. Quiet area, although we had some unluck with constructions going on outside (not the hotel) first morning. A few minutes walk to the nearest Metro station (inside El Corte Ingles). The one outside (ECI) is under reconstruction for a line connecting to the red and yellow line. So public transport will be much better in 2008. Far enough selections for breakfast, perhaps some fresh fruits and real yoghurt? We stayed at the 8th floor. Reasonably quiet although no sound proof walls. Friendly and helpful staff. Lacked fresh fruit for breakfast otherwise we did not dislike anything about this hotel.
Very comfortable room, excelent breakfast. The person at Reception very rude, unpolite. As leaving at 5.30 am I was not being able to benefit of breakfast, which was included in the room rate. The evening before I asked if in this case there is possible to receive a small pack with a sandwich or something to have breakfast while travelling (from my earlier experience this should have been possible). The boy at Reception said that I should pay 6 Euro or I should have asked I don't know how many hours before. I should mentione the restaurant was open.
Very helpful, friendly staff. Good breakfast. Location slightly out of town but still easy to get around.
It's rated as 3 stars but better than some 4 stars I have been. Highly recommended. Not all rooms are non-smoking.
La comida y el trato del personal. La distancia con el centro de la ciudad, esta ubicado en un barrio muy bueno pero muy aburrido.
Good value for money Too hard bad/mattress, quite small bathroom, got a quite noisy street-side room while asked (through web reservation) quiet room; would probably be *** hotel in Germany or England
cleanliness, breakfast, location only one computer in the hotel for the use of the travellers
The fact that metro station was very close, good helpful staff, nice environment, clean and fair spacious rooms, breakfast was quite good Not very close to the center but good transportation
Nice, spacious rooms, nice bathrooms, modern hotel in very convenient location, very luxurious feel compared with other 3 stars - i think this hotel is only not a 4 star due to it having less extra facilities. Man at breakfast was a bit miserable, room was a bit noisy as near lift machinery and some vents of some sort, but neither of these problems were of any real significance.
The location and fast service I arrived 5 minutes late for the breakfast, which ends at 10:30 and the waiter denied to make concession. Too uncondescending and robotic.
Location near the conference center, view on the bridge Internet was too expensive and this was not fair! We had to pay a lot also for connecting to internet from the hall. For this reason I would not recommend this hotel to whom need internet connection. In general most of the hotels have now free internet connection for guests..but in this hotel it is clear that they want make money with this and don't care if the guests complain about this.
Hotel has inside pool however costs 10euro for each person even for kids.
Great breakfast. Booked a Suite, was given a room on check in, worst of all one with guest, on opening the door a very naked couple was asleep on the bed. Swift exit saved them from embarassement but not mine and my husbands. Staff were sorry for the mix up but it is unacceptable mistake when everything is computerised. Still the hotel in general is pretty good.
location-near congress center and not far from the city center, value for money no city map, no public transportation map at the reception
In the evening at the lobby bar, two opera singers did a great job engaging and entertaining those present. The breakfast was excellent. The location was difficult for many reasons. It was far from shopping and the restaurants we could see from our room were difficult to reach.
Space and peaceful. Like bar down stairs where you could get a nice bagette at any time if you did not want a full meal. No
Good sized rooms, well furnished. Nice lobby. Friendly and helpful staff. Nearly all staff - including restaurant - were multilingual. A four-star hotel that couldn't provide an iron! Breakfast - completely tasteless fruit (how do they manage to have crunchy, juiceless oranges?) and queues for coffee (Nescafe machine!). Bed a bit too hard - twin beds, not doubles. Cost of swimming pool, health club etc. (7.50 euros per person per day becomes expensive for a family of four - especially when the children can't use all of the facilities!!) - in most 4-star hotels, pool and gym are free to residents.
friendly staff, clean room, good breakfast, very close to congress center It is unacceptable that such modern hotel, so far from the center, and where most of the guests are in town for business purposes does not have a free wi-fi internet connection in the rooms! It is shocking to have to pay much more money for this service which is only available in the lobby!
every thing was O.K