The balcony with view over the mountains. The nice design of the room. The bathroom with the sliding door, which is an opaque glass so you clearly see what´s going on inside. Plus, there is no lock, and when it is "closed" a narrow gap remains that let you see through.
The facilities are great and is placed in a very quiet zone. I has a very good breakfast. It's quite far from the centre but you can walk for >15min or take a bus.
First place in Europe that allowed my whole family to stay in the same room. The bathroom was extremely small. Although a non-smoking room could smell smoke. Standing water in shower. The card key was the Key for the electricity for the room. Light for the bathroom was a motion sensor. When someone used the bathroom at night the light stayed on for a few minutes waking everyone and would turn off while in the shower or using the restroom.
Great, clean bathroom. Small but adequate room. two twin beds pushed together was a bit uncomfortable for two people.
specialy nothing, but everything was OK no
I think that the 4-star rating does not apply. Also, the fact that check-out time is 11AM!
+ clean room + nice bathroom + good price - Wifi was not free in our room, only in the lobby (why? it makes the lobby crowded and there was no mention of this on the website) - parking only till 9AM - breakfast not included (15 EUR each, we opted to eat somewhere else)
The views from our windows were outstanding. The breakfast was also excellent and we appreciated not having smokers in the vicinity of the breakfast room. The bed in our room was barely bigger than a single bed whilst our travelling companions had much bigger beds and more modern bathrooms.
It was well located for me and also a quite location. Room is quite small and under the roof. Getting warm in Summer.
nice room, for a nice price. excellent location.
Price and easy to find. We asked the dark haird gal at the reception desk for directions to a restaurant that was close by, as my mother in law walks with a cane. We did not find the hotel and returned to the hotel. The receptionist asked us if we found it and when we said no, she and her friend both laughed. I do not have a problem with the fact that we didn;t find the restaurant... it happens. I was very offended by their callous attitude and the disrespect that I felt was shown to my mother in law by their actions. Due to this, I will not return and will not reccomend.
Room was tiny but very modern and clean. Beautiful skylight-like window that opened to a view of the mountains, and let in outside air nicely. Room was extremely small even just for two people with one backpack each. Made it a little hard to move around.
Localization, cleaness and confortable
The room was large with plenty of space. There were very good views of the mountains. The armchair in the room needed replacing. The was no separate shower in the bathroom. The television was not state of the art. At 26 € the breakfast was far too expensive. For the price that I paid I expected better facilities
kindly staff N/A
Nice view and location Not availabla at all King size bed in standard room, old fashion decoration, expensive breakfast, require to be refurnished, some element are not working
Toured the city
Loved that they had on site parking. Loved the spacious and clean rooms. Steak house in the hotel was wonderful. Close to all major attractions. Very friendly staff. Cost of parking. Cost of breakfast.
after a very difficult check in experience a different member of staff from the orignal receptionist upgraded us as a gesture of goodwill. the orignal receptionist was unhelpful and did not provide any useful information such the availability of the ski bus, breakfast times or other useful services
Spacy room, great view, great breakfast I think that hotels of this class should provide Internet free of charge
the location was great and the stuff was help full, over all i loved every thing in the hotel.^^
I think for the price things like internet and parking should have been free. They were not and cost 17 and 10 Euros respectively. I think that is a little low-budget for a nice hotel like a Hilton. They should not "nickle and dime" their customers who are already spending top dollar to stay there.
Great hotel and great Location!!!! At a reasonable price Breakfast is nor so cheap!
hotel staff bathroom, swimming pool
The view of Innsbruck, spectacular...Very nice place for couples. You will need a car to move around or go to Innsbruck
Warm welcome hugh room wonderful views of the mountains, food very good staff friendly.
Great view from the window, nice restaurant, free internet in the lobby (although I did not get it work due to my too-secure-laptop). Good hotel when travelling by car and if you need cosy atmosphere. Breakfast was a big disappointment, because everything else in the hotel was so nice. They did not serve even eggs. A little high price of the room, but we got the last one and the view to the mountains was no nice that the high charge was explainable. The farmer started to work at 7 AM on Sunday, we could not sleep because of the noise. There is a smell of cows, but we knew it beforehand.
Fantastic location (wonderful view of Innsbruck from room's balcony, easy to rich the center of the town - 5 minutes by car). Restaurant with good traditional food. The room we had was big and very nice. We enjoyed the country side smell.
very nice location over looking Innsbruck but at the same time very quiet just as I expected it
nice location - in the country side, but close to the city, nice view down to the city of Innsbruck, helpfull staff
The space of the room was good. Nothing fancy but comfortable. The breakfast was not great. It had fruit from a can and there were many flies in the breakfast area. It was just okay as a breakfast is concerned. The area smelled of cattle the minute you walked out of the place in the morning - very potent.
The hotel is very well located in a very quiet and beautifull region. From the hotel it is possible to see the city of Innsbruck in the valey bellow.
great view of innsbruck, nice rooms, friendly staff. hard beds, not the best value. It is a decent place but rooms need to be 10 euro less and the menu prices dropped by 15%. Then this would be an outstanding value.
Everything was expectable. no
Breakfast even not having a big variety of goods, has a very good quality. The beds were really confortable. The reception staff was not very client service oriented and sometimes hostile.
Good location and easy to find the hotel. The only problem we had was the door built with the bath room was too old to be closed.
it's closeness to the centre of the city Yes, the hotel was overpriced and the rooms are badly in need of renovation. Fair price for this hotel would be €50 per room per night!
Staff was friendly and helpful. The location was convenient for touring without the car. There was am;le parking available.
Good location, pleasant room, friendly, helpful staff. Nothing
Good restaurant. Very kind and helpful staff (both reception, restaurant and cleaning). Staff speaks English. Free wireless internet with an allright download/upload rate: I had no problems with ordinary use of the internet including webcam video transmission. When using the wireless internet a lot for e.g. working in the hotel room, it is a little annoying that you have to sign in to the internet with a new username and password for every three hours. But the staff at the reception is very generous with the passwords, so you can get e.g. five new passwords at one visit at the reception in order not to have to go there every third hour.
good location, nice aptosphere.
Its location near the train station. Staff was just doing the issuing and receiving of room keys.
Very good restaurant - tasty food, good service, nice environment. Room was very clean. Staff very helpful. Although extremely clean, room is not really what i expected for a 4 stars hotel - furniture is very old, bed and cover very small, bath very small and very old looking. Very small TV with actually no English speaking channels, no fridge.
the comfortable and modern designed room After waking up in the morning i felt that the air inside the room was dry probably because of the air condition system. I'd also like to have more available pillows for the nightsleep
very nice hotel no
The staff was wonderful. The breakfast delicious.and location we had a problem with our ac condition system
very good location 5 min walk from city center, very frienly staff, good design in hotel, big rooms, recommended to visit the city.
one of the best in europe.
Very nice location, excelent staff, highly recommendable hotel Everything was excelent
The design, minimal and efficient and comfortable! It all made sense -- uncluttered, roomy, efficient, with wonderful attention to detail. The hotel is efficient and functional. We love the bathroom access to light and ease of use with the two way door, etc. Nothing! We like every thing and admire the folks who designed the entire hotel but especially the guest rooms.
Kindness of staff, nice room
The room is spacious, the hotel brand new and the location excellent.
this is a real design hotel, but nevertheless very comfortable. The rooms are very large and the view opens to the mountains. The station of the "Hungertalbahn", that leads to the mountains is just in front of the hotel. The hotel staff is friendlier than usual. the hotel is on the border of the inner city, so just a 10 minutes walk.
The location is great, the hotel is clean, simple but modern, staff friendly and helpful.
this hotel was in the best location for train travellers. Did not even need to leave the station to access the hotel. The internet was not only not free, but expensive.
the price. Plus the use of free internet service It is very ugly building but good location next to station
The location is excellent. Good services.
Well located, good access from the station and the transport system, good breakfast etc. Would have been nice to have a kettle in the room. The failure of the lift on our last night was disruptive. Although they had a second lift, it was not available for use unless arranged separately - most strange.
This hotel is very convenient if you are traveling by train, as we were. It is literally attached to the train station, so you could get on and off the train without lugging your luggage through city streets. It is very convenient to public transportation as well. The staff spoke English and they were very helpful. Breakfast was not included in the price of our hotel, but was available--though a little pricey for the market. If not in a pinch, you would probably do better a one of the nearby cafes.
The room, especially the bed was clean. Small reception area. Expensive breakfast buffet.
close to the historic centre a very good breakfast room and bathroom were clean staff not friendly and not helpful
view from the room
The hotel is located at the most convienent area which is within walking distance from the train station and also the excellent scenery facing the mountains. Very refreshing. None so far.
Beautiful view from the room window. Noisy in the morning (traffic outside).
Great view. Very convienent. Good value. Room 9 was a little narrow making walking around a bit cramped.
The staff was polite and the atmosphere really warm and friendly..Very clean as well The view of the room..
I liked the man and wife who ran the hotel. They were happy and helpful. I would have preferred if a continental breakfast had been included in the price we paid for our room. They had a nice attached small restaurant which would have been very nice to have had to eat breakfast in, but that was not included unless we paid extra.
Fabulous location right next to the river and walking distance to all the major attractions of Innsbruck. Great value and comfortable with lovely hosts who make sure everything is accomodated.
Good location only couple of minutes walk from centre of town; Hotel Owner was very helpful; room was very large, clean and comfortable with good bathroom. No lift.
The room is clean and tidiness, location is very good and near the city center.
Location, Comfort & Value for money!!!
Very clean, very good value for money, excellent location no
Improvement of the exterior and interior design and please a sign with the name of the hotel outside.
Nice country side Hotel, and still close to Innsbruck. Super swimmingpool og facilities. The food in the restaurant could be better.
The staff was very well trained and very attentive. Although Igls is a small village outside Innsbruck most staff spoke several languages. The breakfast buffet could have been set up in a different way so that small groups and/or families could access the buffet without having to negotiate through the large bus groups. Maybe reserve some of the smaller seating areas they have for the families/small groups/singles.
access to wonderful hiking no towels at the pools
Friendly staff and good facilities and a good location I would stay there again I guess as I was staying alone and only for one night I got a bit of a crappy room although it was clean and comfortable
behaviour of the front office staff was extremely good(esp.Ms.Martina).Breakfast was good though it was terminated a bit early than the designated time.location was excellent.
the staff is terible.they do not deserve to work with people.
Excellent food and service--ski buss picks you up in front for no charge.
Excellent location, great staff.
Outstandìing location , excellent restaurant - a very pleasant multi-lingual family-run establishment . Stunning mountain views from bedroom balcony . We shall be returning .
warm and comfortable environment and great scenery
Friendly & helpful staff, good food, breakfast, hotel setting No tea/coffee facilities in room
This incredible hotel has been in the same family for 15 generations! The dining rooms are hundreds of years old and largely unaltered. The proprietors are very warm and friendly. The rooms are modestly furnished but clean and comfortable. No.
The view from the hotel window is amazing - you wake up and see the mountains with snow - like out of a postcard. Very close to Innsbruck - 8 mins by car. And very close to various skiing centres. The hotel staff is also very helpful - ask them for advice if it is your first time skiing. The closest skiing can be done in Igls - good for beginners & there are also more advanced slopes.
The owners ,Hans,Tracy,Elisabeth,and staff could not do enough for us,was just like been part of the family. Thank you
Location, great building, free parking. Expensive for what is offering.
Friendliness of staff and cleanliness of rooms. Good breakfast too.
We really enjoyed our stay in the hotel and can thoroughly recommend it
Everything is great, the people, the food, the house. The hotel is a very old house perfectly mainteined, even there is a room that is kept as is was lot of years ago for you to admire. The house is situated in an extremely quiet road ideal if you go by car and do not want to be in the center of the city. I would recommend to navigate by coordinates, since the GPS may send you to other direction if you put the adress. Or contact previously the owner to get precise instructions. Dont miss this hotel!
Staff was very kind and the hotel had a really nice view of the mountains It was farther from Innsbruck than we expected.
old building with more than 600 years histroy, nice !!!!! breakfast is too simple, could be better
Nice food I booked a single room and requested a possibility to change for a double room later. Although we got a double room, it was much smaller than the other double rooms in the hotel, with a slanted roof, which made impossible to go into the bathroom bending. Given the size and comfort of the room I would expect a discount on the price. It has been very cold in the room, the manager of the hotel provided a heater for the second night, which helped. The hotel is located far away from the city, with absolutely nothing around.
The location is fabulous - 50m from the Golden Dachl in the centre of Innsbruck Old town, 500m to the Hoffburg which has just reopened. Comfortable hotel, ideal for seeing Innsbruck.
It is very good location,just near super restaurant,not far more important museum.Clean. too old,it is always smell chip food,breakfast is terrible,
Location, location, location....very good restaurant, excellent vine cellar...staff very friendly... furniture from 70's
The location and above all the friendly and helpful staff everything was super
very good value for costan excellent location right in the old city
Loved the location, buses were very good and we were able to get around. The staff were very helpful with information on things to do.
Friendly and helpful staff; private car park Somewhat out of the city center; Building is not very attractive, in need of redecoration
i like we were good informed and received in the hotel.all it was very clean,and al l services were excellent.at the reception we met a very friendly person.
Cheap stay, nice clean room. Bus stop right outside for getting to the station and airport, but also within reasonable walking distance of the town centre. Breakfast was nothing special, but for the price it's not really a complaint.
The personal Smellt smoke all over the place
Room was cleaned enough. Hotel staff was nice and making me comfortable during my stay. Not enough bathrooms,it should be available in every floors.
breakfast was really well presented nothing
could not read the tiny letters that said "shared bathroom". This is not so good when booking in a hurry, easy to miss a critical point for some
The room is like a hostel .... very nice -
Clean, cheap, quiet, good breakfast, close to town, good bus connections.
Although the showers and wc are shared they were very clean. The 24 hour desk is very helpful, we could get beer at 2 in the night. The staff is very helpful. The breakfast is also very good. Although we knew already about shared showers, but we staying at 3 rd floor had nearest shower at 1st floor. But it is just a minor thing at the price they are charging.
Plenty of desk space, Partial Internet access. Place was a Student hall of residence and in my opinion should not be listed in a hotel site. Facilities we more appropriate for a military barracks than a 70 Euro a night pad. One shower hall for 3 floors and 2 toilets for 18 rooms. Although the room was clean the bedding stank of cigarette smoke. Smoking was prevalent throughout the barracks.
Staff were very polite and ever so helpful. They went out of their way to provide some office equipment etc that I had left at home. There help ensured I had a susscessful visit. Also their Masseur was experienced and assisted with a shoulder problem more thoughoughly than the local medical personal where I live. The breakfast layout could have been a little more ergonomic. I often saw people spinning around to look for the basics.
breakfast: good variety and quality we left this hotel after 2 nights, because of the uncomfortable room: we could not turn down the heating and had to turn on the airconditionning in order to cool our room (in the winter!!) As it was situated to the busy street side, we could not sleep with the open window. Their homepage is very stylish and modern, but the hotel itself is kind of oldfashioned inside. Very tiny garage: complicate access for bigger cars. Kind of hectic hotel (bus groups)- no restaurant facilities if you want to eat à la carte.
We did enjoy the location in particular and appreciated the underground parking in central location. The use the car lift for personal purposes with children was not particularly exciting, but the kids liked it.
Location, location, location. Friendly staff, nice rooms, good value. Can't wait to return.
Second stay at this hotel. Standards remain consistent. Excellent staff and breakfast. Room clean and functional. Well-located. Good spa facilities, especially the pool. Will definitely return. Not applicable.
The hotel staff is always very polite,the facilities are clean and tidy.
everything - especially the staff
Location Lack of evening restaurant, but plenty of places nearby
The location was great and the views from the room were fantastic. The facilities at the hotel were the best we had encountered with saunas and pool etc.
the restaurant and the kitchen comfort in the apartment for 4 was poor
Cabin-like style, excelent bathroom, big rooms, beutifull waitress Stephanie, tasty home brewed beer, good food, great outdoors.. will visit more times.. recommaned
Very pretty building in clean and quiet location Very traditional Austrian Very friendly Own beer I would like to have seen smaller food portions!
Very helpful reception staff. Good parking.
A nice view of mountains, easy parking right by a hotel building and a very tasteful breakfast. Wellness facilities weren't as good as I expected. The sauna had only 70 °C and the steamroom had almost no steam inside...
Excellent ambience? Courteous Staff, quick reponse, felt like a homely atmosphere No chance
Staff very friendly.Food very good.Large comfortable room with large well appointed bathroom.Quiet location fairly close to city centre.Good free parking facilities.Traditional Austrian style decor. The hotel was a bit difficult to locate on arrival.The travel instructions referred to street names which were not obviously marked.
Excellent food - both dinner and the buffet breakfast. Quiet despite location near motorway and fire station.
Nice room, friendly staff especially the owner. Lovely food. No air conditioning and our room backed onto motorway so quite noisy
good restaurant with delicious food and good price. Location close enough to the city center and highway.Comfortable beds and big bathroom. Friendly staff. did not feel like a 4 star hotel. We were disappointed to find out that our room was in a building across the street from the main hotel/bar/restaurant. The room had a very modest setting. The storage space in the room is ok for a short stay for a pax of 4 but could not imagine our stuff fitting in for an entire ski week. There was only one english channel on tv. The bathroom did not have toiletries sets for guests (shampoo, shower cap, etc.) - only soap dispensers mounted on the wall. Lack of hotel related info in English. The room smelled of smoke despite the 'non-smoking' sign on the door.
Friendly and helpful staff, good tram connections with the rest of the city, really nice accomodation!
Friendly staff. Unique set up being run by the monestry
The conduct of people in the hotel was really good. They were very much helpful, well mannerd and supporting. The hotel is good in its facilities and care. I like it very much The hotel may also be added by a resturant
Nice clean rooms and a good location. The staff were moody , especially the receptionist.
The location to the town was great. 5 minutes walk to the centre of town. The breakfasts were pretty good also. No views from the room, and the room was very small.
very friendly and helpful staffs
The new bathroom with towel warmer and the bathtub was great! Parking was not great, would like parking closer to hotel.
Central to Innsbruck, Reception very polite and always ready to help, local knowledge very good. Very comfortable room, super bathroom Nothing to report
We like the atmosphere and the courtesy of the hotel staff. The fact that the hotel is very close to the center of the town makes it perfect for visiting Innsbruck and in particular for enjoying the shooping. The smell coming from the smoking area of the bar and from the kitchen that was very strong on our floor and in the room.
The location was good. So was the breakfast. The heating system in the room was broken and the staff seemed unconcerned. "We will get to it tomorrow."
Great location Parking facilities are away from the hotel with no direct link. Noise from road traffic
The room was spacious with great amenities. It was clean and comfortable. We had a beautiful view of the river and city and it was in a great location.Good breakfast. When we entered the hotel we were overwhelmed with the smell of cigarette smoke from the adjoining bar. There was no one at the desk to great us and when the girl showed up she wasn't very nice.We were worried we made a mistake with this hotel but once we got in our room everything was great. The rest of the staff was very friendly and our stay was very satisfactory.
The comfort and high standard The design of the room
location, comfort of room no tea/ coffee facilities in room
Very nice place, just 15 min away from downtown. Clean, nice-looking rooms, breakfast is not fantastic but just enough. Good value for money.
Clean room and warmhearted service.
Non c'è ascensore.
The staff at the hotel were fantastic. The accommodations themselves were nothing too exciting but quite adequate. Breakfast was good! It was a bit of a walk from the train station and from the center, but nothing so bad.
the service at reseption was very good. Some one would think that glasswalls of the toilet/bathroom could be weird
Good hotel not far from downtown. Rich and good breakfast. Little soundproof rooms..