24hour room service
tremendous view--great room service ==just the place to get over jet lag. fridge temperature not cold-AC seemed a bit faulty
The room had a nice seaview, TV with a lot of programs. Hotel staff on reception was rude and impolite.
Good breakfast Nice people
Breakfast was good. Staff was very friendly and helpful. Room was a little small by U.S. standards, but adequate. General location was not that great.
The only thing I really liked was the location. The room was very small for 2 people.
the tv is very bad and poor
Great location. Very clean rooms. The concierge person (Lulah?) was very nice, helpful and service with a smile! The rooms very stuffy! I guess the a/c was turned off. Also you could smell smoke coming from the smoking rooms. The front desk/front door staff need to smile more and be more pleasant.
Cerca de la estacion del tren buen desayuno Personal amable en recepción y restaurantes Bonitas vistas desde la terraza Nos toco una habitación en el segundo piso que la vista no era para nada agradable y el tamaño justo Cobran un extra por el uso del baño húmedo ( turco ) y del hidromasaje Habitación de tamaño normal , nada espaciosa , más bien justa
Location was perfect, clean, staff very friendly, amazing breakfast and good food whatever you need. Also upstairs has a nice view from the city. no problems
the terrace the room was noisy, no phonic isolation. the room was very small.
Location, hotel's design.
very good location
Nice hotel in the center of city and close to everything.
They don't do what they promise. Pets are not allowed. Parking is not free. Restaurant service is slow
the location of the hotel is so good,near to the Metro and also near to Sultan Ahmed area.
Right in the middle of the torist part of Istanbul easy to walk to all of the main attractions,eating places and shops, a great time was had by all of our party. Had to pay extra for real orange juice at breakfast.
the area around hotel. small room... little expensive 120 euro for a night
Perfect location, Good quality roof restaurant At the breakfast you have to pay additional fee if you want to have fresh juice or espresso or omelette. The Wi-Fi internet is free, but with very poor quality!
the Location and the fact that for one specific incident they went beyond the call of duty to help me out. Although the staff was willing to be helpful they were not very specific on how to use public transportation or even give more specific instructions on how to get somewhere like the postoffice..
Employees were friendly, location was perfect for a weekend of sight-seeing and the room was also good considering that we just needed a comfortable place to sleep. Drinks in the bar are slightly overpriced.
Yeri çok uygun. Location is perfect.
Calisan personelin guler yuzu Oda esyalarinin yenilenmesi gerekli
Personel-Temizlik-Mermezde oluşu- Odalar arasında ses yalıtımının giderilmesi
Otel merkezi yerde turistik yerlere ve alisveris yerlerine yakin. Otel personel sayisi yetersiz.Otel icinde kahvalti salonu,restaurant veya cafe yoktu.Kahvalti icin karsidaki otele gitmek zorunda kaldik.
Yeri cok iyi, calisanlar guleryuzlu ve yardimsever idi, tekrar orada kalacagim, kesinlikle vereceginiz paraya uygun bir otel, resepsiyonda calisan Cihan bey ve terasda bizeguzel kahvalti hazirlayan hanim cok iyi idi, ben kaldigimda oruc tutuyordum, bana sahur servisi de verdiler
Tan Hotel temizliği ve çalışanlarıyla benim sevdiğim bir otel. Kahvaltısı ve oda servisi de tam bir butik otele yakışır şekilde. Tarihi yarım adanın da tam ortasında. Tan Hotel tamemn turistler düşünüşerek yapılmış bir otel. TV'lerin de sadece Türk kanalı olarak CNN Türk var.
Competent English speaking staff on reception and in the restaurant. Breakfast was extensive and regularly topped up throughout the 2 hour period with freshly made food. Ensuring that whatever time you went to breakfast the food was plentiful and fresh. Also pleasing that the roof top terrace restaurant/bar is open all day. Many hotels in the vicinity close theirs up after breakfast which is a great shame when one of their main attractions is that they have a roof top terrace to see the spectacular & unique views of Istanbul. Although a quiet location, it is central, well lit with a selection of restaurants literally 1 minutes walk. I requested a Twin Room when booking with Booking.Com specifically stating it was my mother and I sharing a room. On arrival we were given a Double. The hotel showed me the reservation by Booking.Com and this information had not been conveyed to them. The hotel was full and was unable to do anything that night. In the morning the hotel arranged for a room that met our original booking requirements. Whilst disappointing and upsetting to arrive to this situation after a long days travelling we were pleased with the way in which the hotel dealt with the matter.
The hotel was clean and well located, very close to all the touristic sites.
Very good location in a touristic area. Decent rooms, decent breakfast, free wifi. Rooms are outdated, it is not 4*, maximum 3*.
Great location .. Friendly staff.. That was the first time I visited to Istanbul. And It was amazing. Hotel is located just a short walk from historical places. And also foods were too delicious..
We were upgraded to a spacious stylish suite, excellent bed and shower. Breakfast area at the roof offfers an amazing view at Bosphorus. Location of the hotel is superb. Breakfast isn't impressive, same everyday and pity that they don't serve fresh coffee.
I have travelled to Istanbul several times on business and have stayed in different hotels. But when I decided take my wife for a short break, I decided to stay in Sultanahmet, which is the historical centre of Istanbul and walking distance from most of the tourist attractions. I did the usual initial internet research and Obelisk Best Western pictures looked good, being recently refurbished. After speaking to Mehmet in reservation and due to his warm manner, we booked in for three days. Throught our stay, we had an excellent service and the cleanliness of the hotel to be admired. The icing on the cake was, when a left behind book was posted to my London office! In summary... Excellent hotel at perfect location with admirable service, A perfect holiday...
Service from staff was good and it is easy access to Blue Mosque and Aya Sophia. We visited there in mid-Oct and it was raining and cold, but heating system in the room was very good. Breakfast starts too late (from 7:30AM) and the room was not very sound-proof and it was quite noisy when people were talking or walking in the corridor.
This is a quaint, small boutique hotel in the historic Sultanamit area of Istanbul right opposite the blue mosque. Location is perfect for those interested in the historic attractions of the city. Although a fairly basic establishment, service is friendly and efficient with clean rooms. There is a Turkish Bath and I can recommend it for facilities. Restaurant has wonderful view. I have stayed here twice and have enjoyed a different experience.
A little gem in the heart of Istanbul. Perfect location, good food and excellent service. Rooms were well equipped and have free wi-fi. The staff and welcome was excellent. If you are in Istanbul then use this hotel. Yoou will not be disappointed.
Welcomed at the airport to be driven to the hotel especially great when flying overnight and such a long flight at that. Large room with one double and one single bed. The most comfortable bed ever! Very nice young man at the desk but the girl the next day had no personality. Good breakfast and great to use the internet.
Clean,good locatıon,frıendly staff, free ınternet
The hotel is perfect located in Sultan Ahmad area, near blu mosque and all sight seeing area in European side in Istanbul. Clean hotel with Ok breakfast. Helpful personal.
1)Staff at the reception smily and with intention to be helpful. 2) basic comfort and cleanliness 3) location near old historical neighborhood 1) Description of hotel does not mention all the added extras, when describing having a gym center, a billiard room, a nightclub, which are all charged if used. 2) Be carefull as price in booking.com and on direct website of hotel indicated in euro but on payement the charge in TL so you end up paying more then initially decided. That is mentionned no where, neither on booking.com site nor on hotel site. 3) Breakfast buffet even didn't seem apeeling. 4)no personnal touch or feeling of being at home, which i got from hotel hotellino where i stayed previous two nights, just next door. As conclusion, it is a practical hotel with good location. Don't expect anything else.
Arriving at the airport the car from the hotel didn 't come to meet us, despite of that I had reserved this car already 2 weeks earlier. And when looking at booking.com I reserved the Deluxe room, bur arriving at the hotel we have the standart room, very noisy. And the repair work took place near the hotel.
Close to main attractions in İstanbul. Breakfast catered for Europeans. As well it is unacceptable wıth the rates that the hotel charges to be then asked to pay extra for orange juıce and omelettes.
Beğendiğim bir özelliği olmadı çünkü henüz girişte kapıdan kaba personeliniz tarafından kovulur gibi gönderildik :(( sayenizde akşamım ve istanbul gezim zehir oldu. This awfull experience have taken all the pleasure of my İstanbul visit. çalışanlarınız çok kaba. rezervasyonumuz haber verilmeden iptal edilmiş. kredi kartımda sorun cıktığı söylendi; ama neden daha önce haber verilmedi. telefon ve mailimi size vermiştim. Ayrıca bu durum nazikçe acıklanabilirdi. otelden resmen hakarete uğrayarak kovulduk. Bize görevli olan şahıs iptal maili geldiğini söyledi; ama ben onay mailinden baska bir mail ne otelden ne de bookig.com'dan gelmedi. rezervasyonumuzun üzerinden yarım saat gecmesine rağmen odanın dolu olduğu söylendi. haber vermeyerek bizi zor durumda bıraktığınız için otelinizi esefle kınıyorum. gerekli yollardan hakkımı arayacağımı belirtmek istiyorum.
location (middle of sultanahmet, lively street with many restaurants), small hotel, nicely decorated, good idea for details, free internet, good breakfast baby crib was 20 euro's a bit too expensive as we paid only 49 euro for the room!
Otellerde misafirin ilk giriş yaptığı an karşılanma durumu özellikle resepsiyon bölümünde çok önemlidir.Resepsıyo bölümnde çalıştırdığı elemanlara dıkkat etmesı gerekir.
temiz ve rahattı. odayı cok begendik
personel olarak çok iyi..çünkü gecenin bi yarısında pasta kahwe siparişi werdik pasta yoktu farklı bi şey önerdiler we güler yüzlü biri tarafında hemen geldi siparişimiz.ve gece yan odadan çok rahatsız edici kahkaha sesleri geliyordu lobiyi aradığımda saniyesinde yan odayı uyardılar bu da çok güzel bişey.. tuvaletleri gerçekten çooook eski gözüküyodu küvet olması çok güzel ama pis ve eskiydi.we tüm odaların içindeki birbirine bağlayan kapılar gerçekten çokk kötü çünkü gecenin bi yarısı en ufak nefes alışlar bile duyuluyo.şunu düşünün ki odada neler yapılıyor...
close to attractive area small elevator
Location All prices quoted in euros
Location was good and Terrace is superb with the ability to have a great view in addition to the rich breakfast bufet The poor language of the staff
The location was good. Near the main monuments and quiet. Great view from the roof restaurant. The gym is a small underground rapid hole without any air. Very small rooms.
Very good central location in old town near the train station. Wonderful roof restaraunt. Good breakfast.
location very good, in the heart of Istanbul AC was not working during our stay , rooms too small
The hotel was in very close proximity to the Blue Mosque, the Hagia Sophia, the Topkapi Palace, the Obelisks and the Grand Bazaar. Besides that it was also close to the tram line to Sirkeci and the bus to Taxim. Couldnt have asked for more. The breakfast was not bad and we had it on the roof top restaurant which had a million dollar view of the B Mosque and the H Sophia. .The staff was v. helpful One of the receptionists was overly friendly and was hitting onto my young daughter, somuch so that she was afraid to use the free internet whch was placed next to the reception desk. I thought that was crossing the line abit.
the staff were very friendly,excellent locatıon,wonderful hamam the room was tiny,the bathroom was more hostle than 4 star ,hidden charges on the facilities
mostly the location, then the value. the Air Condition was terrible sometimes even when we informed the staff
personelin yardımsever ve iyiniyetli olması.Gitmek istediğiniz tüm önemli turistik noktalar hemen yanı başınızda olmadı
karşılama,konfor,rahatlık ve merkezi konuma sabit olması. hayır olmadı.
otelin bizlere sağladığı imkanlar gayet başarılı,odalar gayet lüks ve temiz kusursuz bir otel çalışanlar üstdüzey seviyede hayır
personelin sıcak ve ilgili yaklaşımını çok beğendim kahvaltı biraz daha iyi olabilirdi, ama diğer artıların yanında önemli sayılmaz.
Otelin konumu mükemmel. Otele girdiğiniz anda resepsiyondan itibaren tüm çalışanlar güleryüzlü ve size yardımcı olma konusunda samimi. Otele ulaşmak için labirent şeklindeki sokaklardan, trafiğe kapatılan bölgelerden geçmek gerekiyor. Bir rehberiniz olmadan bunu başarmak zor.
Staff was very nice and helpful! They told us to go down the street for a better exchange rate. It is walking distance from lots of big tourist attractions. It had beautiful views of the river. Everything was very clean and well cared for.
yer banyo cok kucuk
tarihi mekana çok yakın,kahvaltı çok iyi,mükemmel olan personelleri var,çok memnun kaldık herhangi bir sorun yaşamadık. odalar biraz dar. iyi dizayn ile kapatılmış.
personelin güleryüzlülüğü ve otelin temizliği mükemmel konum olarakda ayasofyaya cok yakın yürüyerek bircok yere gidebiliyorsunuz. kahvaltıda ne aklınıza gelirse var. restaurant fiyatları daha makul olsaydı keşke
Son derece nazik ve yardımsever çalışanları ve sıcak ve samimi bir atmosferi vardı.
A fine location, very interesting use of old location and artifacts from archeological excavation, comfortable room and very pleasant welcome.This is our second and I hope not last stay.
Great location, great breakfast.
Exellent!! The hotel was great, nice room, good location in old city-would definitely stay again
The Eresin Crown is centrally located, very comfortable and the staff are friendly and helpful. Drinks and some food items in the restaurant are overpriced. The roof terrace, which is one of the main features of the hotel, was not open for breakfast although the weather was fne and sunny.
We loved the proximity to all the major sites in the old city of Istanbul, and we really enjoyed how the hotel incorporated ancient artifacts into their decor! When we arrived, we werreee upgraded to a suite which was wonderful. The rooftop breakfasts were very nice as well. The wifi was a little unreliable.
The beds are too hard as are the pillows. There was no heating despite the cold nights. The hot water supply is unreliable
location of hotel to the main attractions
Very nice location, good staff, nice breakfast, highly recommended
Had a beautiful suite (had double room on the reservation even though now I see on your information it says "exclusive" double room). The hotel staff was helpful and polite. The location could not have been better. We walked to all the Sultanahmet sights, blue Mosque, Grand Bazaar, AyaSofya, Topkapi Palace. No.
Good location. Breakfast ok. Bed acceptable. They put as in a closet first. 1 st floor room, size of a double bed. After complaint, they changed us, but then the service was cold. Also the reception gave false information about public transport.
Odalar son derece geniş ve iç dizaynı göze hitap ediyor.Otel, konum olarak çok iyi ve odaları yeterince sessiz. Banyolar biraz daha büyük olsa daha iyi olurdu
hoteldeki çalışanların samimi yaklaşımı çok iyidi.odalar oldukça temiz ferah ve yeniydi.kalmayı düşünen herkese öneririm.
Personelin düzgün hizmatini olmadi
çift kişik yer ayırttığım halde 2 ayrı tek kişilik yatakta ayarlandı.Tv kanallarında türk kanal yoktu neredeyse hepsi yabancı kanaldı
samimi güleryüzlü hizmet, kendinizi özel hissediyorsunuz, yemekler harika, oda konforu birçok 5 yıldızlı otelden daha yüksek.
sempatik calisanlari ve temizligi tavsiye edilir 1 gece konakladim
otelin tasarımı fotofraf seçimleri ve müşteri yaklaşımı,çalışanların güleryüzlülğü ve sıcaklığı. sabah fazla ses olması....
Breakfast was excellent. Smaller room with no view
Beautiful hotel. Great location short walk to the best sightseeing.
The Staff is very helpful and smiling all the time.. The location is ideal for visiting the old city... The breakfast is great.. The room was a bit small, but was comfortable.
Excellent location, cleanliness and generally cheerful and helpful staff. Breakfast offered good choice and plentiful supply but offerings became somewhat monotonous over time. Room was somewhat small and lacked closet/cupboard space. Transit service to airport and 'new business area' was unreliable.
Staff was very accommodating. No
Best price-service ratio